Hub Adviser

Mō tō mātou rōpū | About the team

The Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey.

At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:

• Mana Enhancing: We’re a place for uplifting interaction
• Service Excellence: We’re professional, accurate and responsive
• Manaakitanga: We listen, respect, understand and care.
• Whanaungatanga: We connect, partner and strengthen relationships
• Kaitiakitanga: We guide, support and see things through

We deliver a wide range of services to support student on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include:

• guidance and advice on being a student
• navigating the University systems, spaces and processes
• exploring study options
• application and enrolment support
• Library & Student IT services

Our Hub Advisers provide advisory services primarily through 1:1 consultations for more complex enquiries, guiding students through their journey and connecting them in with appropriate University resources.

He kōrero mōu | About you

We are looking for a highly motivated individual to join our team of Hub Advisers who:

• Are strong Team Players, work well in a team environment and are also self-starters
• Have the ability to problem solve creatively
• Work well in a fast-paced, dynamic and professional environment
• Demonstrate empathy and care for others
• Bring a positive attitude and strong work ethic, aligning with our values

Te Whiwhinga mahi | The opportunity

We are looking for an exceptional person to join our team in the Grafton Campus Student Hub.

This is a full-time, 37.5 hours per week, fixed-term role ending 12 February 2027. The shift pattern for this position is Monday to Friday, 7.45am-3.45pm.

The salary range for this role is $63,600 - $79,300 depending on experience and qualifications.

For more information about the Hub Adviser role, please refer to the Position Description.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 21/04/2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experience required. Please note that we may close the role earlier if we find suitable candidates before the end date.

Please reach out to the hiring team via studenthubcareers@auckland.ac.nz with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.