Cleanses, transforms, and validates data from a wide variety of
sources.
Be a liaison with IT to develop new and innovative tools to
keep IR on the cutting edge and operational efficiency
Maintains existing reporting workflows, offering improvements
where necessary.
Ensure data integrity, accuracy, and consistency across
institutional systems.
- Assist with preparation and dissemination of reports and
presentations as needed.
- Monitor Institutional Research's email account and
disseminating data and other requests as appropriate in a timely
manner.
- Assist in maintaining the IR website and in educating
colleagues on the uses of institutional research and data in
general.
- Represent the IR office and university by serving on various
campus committees and through participation in external
groups.
- Monitor data quality and identify discrepancies or
inconsistencies.
- Support requests for data and information from campus
stakeholders.
- Ensure compliance with data privacy, security policies, and
ethical standards.
Competencies, Education, Experience
Competencies:
Technical Expertise: Proficiency in statistical tools, data
visualization platforms, and database systems
- Data Governance & Integrity: Strong understanding of data
standards, validation processes, and compliance requirements
- Communication: Ability to present complex data clearly to
executive and non-technical audiences
- Strategic Thinking: Ability to connect data findings to
institutional goals and long-term planning
- Problem-Solving: Ability to identify data issues and develop
innovative solutions
- Collaboration: Strong partnership skills across academic,
administrative, and IT functions
- Project Management: Ability to manage multiple priorities and
deadlines in a fast-paced environment
- Ethics & Confidentiality: Commitment to responsible data
use and protection of sensitive information
- Detail Oriented: Must have superior attention to detail and
strong follow-through; outstanding organizational, verbal, and
written communication skills; Accuracy and timeliness are
essential
- Service Oriented: Personal orientation toward service to others
and support of the University's Vincentian Mission of service
Required Education and Experience:
- Bachelor's Degree in Mathematics, Statistics, Data Analytics,
Education Administration, Social Sciences or equivalent work
experience
- 1-3 years of related professional experience working with data
analysis, reporting, or administrative systems
- Knowledge of databases and querying (e.g., SQL).
- Strong attention to detail and accuracy in handling data.
- Ability to organize and manage multiple tasks and meet
deadlines.
- Effective written and verbal communication skills.
- Ability to maintain confidentiality with sensitive
information.
- Proven performance with Microsoft Office 365 applications with
specific knowledge of Excel and experience with Adobe Acrobat
Preferred Education and Experience:
- Master's Degree preferred
- Experience in higher education, institutional research, or a
related field.
- Familiarity with data visualization tools (e.g., Power BI,
Tableau).
- Experience with statistical software (e.g., SPSS, R,
Python).
- Knowledge of student information systems (e.g., Banner,
PeopleSoft, Workday).
- Experience supporting survey tools (e.g., Qualtrics,
SurveyMonkey).
- Understanding of higher education reporting requirements and
metrics (e.g., IPEDS).
- Exposure to data governance and data management best
practices.
Supplemental Information
Work Environment
This position operates in a professional office environment. This
role routinely uses standard office equipment such as personal
computers, printers, etc.
Physical Demands
While performing the duties of this job, the employee is
occasionally required to stand; reach with hands and arms; climb
stairs; bend and stretch to file documents. The employee must work
on a computer.
Position Type/Expected Hours of Work
This is a full-time positionon the Queens campus. Days and hours of
work are Monday through Friday, 8:30a.m.to4:30 p.m.
Travel
Travel is primarily local and may include visits to the other NY
campusesor to local institutions for occasional meetings.
*Important Note- St. John's is NOT an E-Verify
Employer
St. John's offers a competitive compensation program which is
commensurate with your qualifications, experience, and contingent
upon the departmental budget. St. John's University considers
factors such as (but not limited to) scope and responsibilities of
the position, candidate's work experience, education/training, key
skills, internal peer equity, as well as market and organizational
considerations when extending an offer.
We also offer an extremely comprehensive benefits program to meet
the diverse needs of our workforce. Along with exceptional benefits
such as medical, dental, life insurance, long term disability
insurance, tuition remission, generous 403(b) employer
contribution, employee assistance program, and liberal paid time
off policies, faculty and staff can also enjoy St. John's
performing arts, libraries, bookstores, dining facilities, campus
recreation and sporting events
Any offer of employment is subject to receipt by St. John's
University of satisfactory references, verification of employment
and education.
St. John's University is an Equal Opportunity Employer. All
qualified applicants will receive consideration without regard to
race, color, religion, sex, sexual orientation, gender identity,
national or ethnic origin, age, status as an individual with a
disability, protected veteran status, or any other characteristic
protected by law.
To apply, please visit https://www.schooljobs.com/careers/stjohns/jobs/5476554/institutional-research-technical-assistant
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