Instructional Technology Specialist

Position Summary:

Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking an Instructional Technology Specialist. Reporting to the Manager of Academic Technology Services.

This position is responsible for and not limited to the following:

• Handle technical support functions for the various general purpose digital and synchronous learning classroom technology systems and assisting faculty with digital and synchronous learning classroom equipment operation;
• Provide support for specialized software/data and equipment installation, configuration, and planning by investigating and analyzing various specialized options and solutions;
• Research, gather, organize, and summarize data for reports;
• Analyze data for trends and presents results and recommendations to supervisor;
• Seek opportunities to integrate technology into academic activities;
• Collaborate with faculty on incorporating specialized software and methods;
• Plan, design, and conduct specialized end-user training for groups or individuals;
• Stay current in new developments and technologies;
• Conduct research on new technologies, as requested;
• Test specialized software or equipment;
• Select and recommend purchase of hardware and software for usage across RU-N;
• Assist in planning the implementation of new, specialized software releases, determine the impact of changes, recommends, and develops methods of facilitating end-user adjustment;
• Interact with internal and external vendors to establish and maintain supportive relations;
• Design and produce training aids, operation manuals, and other online support and equipment media;
• Perform other duties and completes special projects as assigned.

Minimum Education and Experience:

• Requires a bachelor's degree or an equivalent combination of a minimum of two (2) years relevant experience.
• A minimum of two (2) years experience in the use of instructional technology to enhance teaching.

City: Newark

State: NJ

Equipment Utilized:

• Video Conferencing Solutions for room-based and desktop deployments: Cisco, Zoom, LifeSize, Polycom.
• Additional solutions such as Vidyo, Adobe Connect, Big Blue Button, Google Hangouts, Microsoft Teams, Zoom, etc.
• Equipment Control Systems Extron, Crestron, Management over network.
• Lecture Capture and Video Streaming solutions such as Kaltura, Microsoft Office Software, Rutgers Web-Based Systems, engagement & attendance technology.