Primary Purpose of the Position

The IT Analyst/Programmer II supports the design, implementation, and ongoing management of enterprise applications and technology solutions that enhance academic, research, and administrative operations.

This position partners with university departments to understand business needs, improve processes, and deliver secure, reliable, and scalable technology solutions. The role also includes maintaining software environments and providing advanced (Level III) support for enterprise systems.

Preferred Qualifications

• Master's degree with experience in enterprise application support
• 2-4 years of relevant IT experience in application development, administration, or support
• Experience with:
  • Canvas LMS
  • SharePoint and Microsoft 365
  • Software implementation and application administration
  • APIs, integrations, and system interfaces
• Experience supporting academic and enterprise tools such as:
  • TeamDynamix
  • Adobe Creative Cloud
  • Panopto, Respondus, and Turnitin
• Familiarity with instructional technologies, training practices, and knowledge transfer methods
• Experience in higher education environments

Special Instructions Summary

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.