Learner Support Officer (Part Time, Fixed term up to 12 months)

3 days per week (Tues, Wed and Thurs)

We are seeking a motivated and well-organised individual to join our team at Harper Adams University. The University supports one of the highest proportions of disabled students in UK higher education, and this role is key to ensuring an excellent student experience.

Working closely with a friendly and experienced team, you will act as the main point of contact for disability related enquiries, providing first-line support to students. This will include offering guidance on the Disabled Students’ Allowance (DSA), arranging assessments for Specific Learning Difficulties (SpLDs), and coordinating 1:1 study skills sessions.

About you:

• Excellent communication and customer service skills
• Ability to handle sensitive information with confidentiality, empathy, and professionalism
• Strong organisational, administrative, and IT skills
• Proven ability to prioritise and manage a varied workload
• Experience in a customer-focused environment
• An understanding of the challenges faced by disabled students (desirable)

This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about supporting students to succeed.

If you have any queries or questions or for an informal discussion, please contact Jane Hill on jhill@harper-adams.ac.uk

For further information about the University or to see full job description, please visit our website at www.harper-adams.ac.uk