Library Evening Access Services Coordinator
The Opportunity:
Embry-Riddle Aeronautical University (ERAU) invites applications for the position of Library Evening Access Services Coordinator. This position plays a critical role in supporting library operations, delivering high-quality customer service, and ensuring access to library resources, services, and facilities during evening and weekend hours.
The successful candidate will serve as a key member of the Access Services team, providing direct assistance to students, faculty, staff, and visitors while maintaining responsibility for library operations during designated shifts. This role requires strong organizational skills, attention to detail, supervisory experience, and a commitment to fostering an exceptional user experience.
Key Responsibilities
- Provide direct assistance at library service desks, helping constituents discover, access, and utilize library collections, resources, and services in a variety of formats.
- Manage the circulation of library materials and equipment, including check-out and check-in functions.
- Utilize the Alma Library Services Platform (LSP), shared with the ERAU Hunt Library, to support circulation and access services operations.
- Oversee library operations, services, facilities, and resources during evening hours, serving as the primary staff member responsible for library operations during assigned shifts.
- Serve as the full-time staff member in charge on Saturdays and conduct facility closing procedures on Fridays and Saturdays.
- Monitor and respond appropriately to facility, operational, and safety-related concerns.
- Assist with the supervision, training, scheduling, and evaluation of student assistants, with direct responsibility for evening student staff supervision.
- Support the daily operations and ongoing functions of the Access Services unit.
- Coordinate facility-related requests and submit work orders to Facilities Management, Safety, and Custodial Services as needed.
- Participate as a member of the Library Marketing Committee and contribute to outreach and promotional initiatives.
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