Library Information Specialist Sr, Special Collections Operations Coordinator

Hiring Department

Lib Acq Collectn Tech Svcs

Job Description

Coordinates and supervises reader and reference operations for Special Collections and Rare Books at Ellis Library. The position is responsible for supervision of Special Collections’ reading room and its library information assistants, and for providing quality customer service to Special Collections patrons.

Key Job Duties:

• Supervises and coordinates all operations in Special Collections research and reader operations, including assigning tasks to library specialists and student workers, directing standards of work, and adhering to reading room workflows, to ensure research requests are met in a timely manner.
• Trains and supervises all personnel in the reading room. This includes approving timesheets for part-time library specialists and student workers.
• Provides Tier 1 and 1+ research services to patrons via phone, email, and LibAnswers, while escalating Tier 2 and 3 requests to department librarians.
• Approves research appointments in LibCal, retrieving and preparing materials for patrons.
• In collaboration with the Instruction & Exhibitions Librarian, retrieves materials for scheduled instruction sessions, tours, and other events, as appropriate. Organizes materials for each course and is responsible for following Special Collections circulation workflows.
• Works with Preservation Librarian and/or Head of Special Collections on liaising with departments like cataloguing and digital initiatives, when appropriate.
• Conducts inventory of the collections at regular intervals in Ellis Library with library specialists and/or student workers as appropriate. Responsible for stack maintenance, such as reshelving and shifting. This position may also play a part in moving materials out of collection areas for transfer to UMLD.
• Coordinates all monitoring and collection of environmental data for Special Collections storage areas. This includes collecting the data and/or formulating reports, in collaboration with the Preservation Librarian.
• Other duties as assigned.