LMS Liaison/Administrator

LMS Liaison/Administrator

Company: Cornerstone University

Job Location: Grand Rapids, 49525

Category: Instructional Technology and Design

Type: Full-Time

The Learning Management Systems Administrator is a full-time, salaried position responsible for the oversight, management, and optimization of Cornerstone University's online learning management system, currently Brightspace. This role ensures the platform supports the university's Christ-centered mission and biblical confession by delivering a seamless, high-quality online learning experience for students, faculty, and staff. The LMS Administrator leads the development and implementation of LMS policies, supervises a team of support staff as required, and collaborates with academic and administrative stakeholders. This position requires advanced technical expertise, leadership skills, and a commitment to aligning technological solutions with institutional goals and Christian values. The core of Cornerstone University is defined and driven by its Christ-centered mission and Biblical confession.

LOCATION: Grand Rapids, Michigan or Remote or Hybrid

DUTIES AND RESPONSIBILITIES:

• Oversee the implementation, and enforcement of LMS policies and procedures, ensuring compliance with accreditation standards, data privacy regulations (e.g., FERPA), and institutional guidelines.
• Provides phone, email, and/or in-person support for the LMS for students, faculty, and staff, ensuring timely and effective resolution of issues to optimize the learning experience.
• Lead the development and maintenance of course templates, ensuring scalability, accessibility, and alignment with CU Online standards of excellence and universal design principles.
• Collaborate with academic leadership, faculty, and IT to assess and integrate new LMS features, staying current with developments in learning management systems and educational technology.
• Gather course content from internal departments, SMEs, and others, ensuring materials reflect the university's Biblical worldview and academic rigor.
• Design and maintain learning materials within course shells, coordinating with faculty to develop, update, or revise curricula, assignments, textbooks, gradebooks, and external links.
• Oversee on-time course deployment and system-wide updates, establishing timelines and accountability measures to ensure reliability and accuracy of all course deliverables.
• Maintain and enhance the Brightspace master course library, implementing quality control processes to ensure data consistency, integrity, and alignment with CU Online standards.
• Develop and deliver comprehensive faculty training programs, creating effective communication channels to prepare instructors for curriculum changes, collect feedback, and foster adoption of best practices in online teaching.
• Monitor and analyze LMS performance metrics, generating reports for senior leadership to inform decision-making and demonstrate the platform's impact on student outcomes.
• Ensure data security and confidentiality, utilizing excellent judgment when handling sensitive data in compliance with institutional and legal standards.
• Research emerging technologies (e.g., AI tools, adaptive learning systems) to enhance the student experience while maintaining alignment with the university's Christian values.
• All Cornerstone University employees are expected to serve as Christian leaders and mentors, regularly interacting with students in various projects, activities, and settings, living a gospel-centered lifestyle, and ministering through a Biblical worldview.
• Work with all course creation, modification, updates, and revisions.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS and ABILITIES:

• Bachelor's degree in computer science or related field, or an equivalent combination of education and relevant work experience.
• One to three years of instructional design experience in the evolving educational technology landscape
• Excellent communication and customer service skills
• Ability to work collegially with faculty and staff

ESSENTIAL QUALIFICATIONS:

• A personal relationship with Jesus Christ and an active Christian commitment.
• A theology that supports the values and mission of Cornerstone University core commitments evidenced by an ability to affirm and sign the university's doctrinal statement, "The Cornerstone Confession."
• Four other foundational pillars, along with the university's mission and confession, form Cornerstone's Core Commitments.
  • The Cornerstone Christian World View
  • The Cornerstone Academic Vision
  • The Cornerstone Beautiful Christian Community
  • The Marriage and Human Sexuality Position Statement

These core commitments convey who we are, what we believe and how we live and work together in community. Employees are expected to faithfully attend an evangelical and biblical church whose core beliefs and practices are consistent with Cornerstone's confession and core commitments.

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