Mail Clerk (Full-Time, $17.50/hr.), Department of Mail Services
Job Description Summary
Working under close supervision, the position is responsible for sorting and metering campus mail, both intra-campus and off-campus, along with delivery and collection of campus mail at University departments, both on and off-campus.
Please note: This position works Tuesday- Saturday, with flexibility to work varied days and hours as needed; this position works 10 months a year.
Job Description
Essential Functions:
- Meters and processes University’s outgoing mail, including classifying, weighing, and determining rates.
- Receives and sorts incoming and outgoing mail/packages for distribution, both intra-campus and off-campus, and assists with day-to-day operations of Mail Services.
- Supplies parcel lockers with packages, as needed.
- Delivers and collects mail from University departments both on and off campus.
- Assist at the Mail Services lobby window as needed.
- Operate Point of Sale and USPS machines as needed.
- Performs other related duties as assigned.
Required Education, Knowledge, Skills and Abilities:
- High School graduate with at least three year’s related experience, or an equivalent combination of education and experience.
- Knowledge of USPS guidelines for mailing procedures.
- Knowledge of customer service standards and practices and the ability to keep customers, management, and coworkers well informed.
- Proficiency in computer skills, including MS Office, the internet, and other relevant software.
- Solves problems associated with the collection and delivery of campus mail.
- Ability to display professional attitude and appearance in approach to the job.
- Ability to plan, organize, and prioritize work effectively.
- Ability to demonstrate concise and effective communication skills both orally and in writing.
- Ability to identify and analyze problems, presenting solutions using various resources and creative ideas.
- Ability to utilize input from others and research acceptable solutions in conflict situations.
- Ability to handle multiple tasks and responsibilities with enthusiasm.
- Valid driver's license with a good driving record; must be insurable.
Preferred Education, Knowledge, Skills, Abilities:
- Mail center or mail courier experience preferred.
Physical Requirements:
- Medium work: exerting up to 50 pounds of force occasionally and up to 20 pounds frequently.
- Driving, lifting, climbing, standing, walking, talking, and hearing. Subject to both environmental conditions; activities occur inside and outside. May be exposed to hazards and noise.
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