Manager (Investigations), Campus Emergency & Security

Job Description

The candidate will be responsible for conducting investigations into incidents reported to the University, working alongside an experienced team of investigators, security professionals, and corporate partners. Key responsibilities include:

• Investigate security incidents and student misconduct cases in accordance with the University's policies, statutes, and regulations;
• Liaise with emergency responders to establish the facts of each case and ensure that relevant evidence is properly secured;
• Coordinate with Care Units to ensure appropriate support is extended to students throughout the investigation process;
• Maintain and update investigation files and documentation to ensure accurate and complete case records;
• Prepare and present cases for internal disciplinary proceedings, ensuring submissions are well-substantiated and clearly articulated;
• Serve as a liaison between the University and relevant government agencies on investigation-related matters;
• Stay current on relevant laws, regulations, and industry standards to ensure investigations are conducted in full compliance with legal and University requirements;
• Provide advisory support to stakeholders on investigative implications and associated risks;
• Develop and deliver training programmes to equip staff with knowledge of investigative procedures and best practices; and
• Gather and assess intelligence where applicable and operationally relevant.

Qualifications

• Degree in a relevant discipline with at least 5 years of investigative experience;
• Proficient knowledge of evidence handling, chain-of-custody protocols, and investigation procedures;
• Prior experience in an investigative role within government agencies or law enforcement is advantageous;
• Strong written communication skills, with the ability to produce clear, well-structured investigation reports;
• Effective interviewing skills, with experience conducting structured interviews across diverse stakeholder groups; and
• Resourceful and solutions-oriented, with strong interpersonal skills and the ability to collaborate effectively across teams.