Manager, IT Communications

Job Summary

Provides and oversees the communications for University Information Technology (UITS) division's projects and services. Engages in university-wide communications and social media groups to track evolving trends and adopt best practices. Plans, creates, and implements institution-wide communication campaigns as well as creates, edits, and disseminates written communications. Responsible for designing and developing print and digital materials via email, social media, campus webpages, digital signs, flyers, and/or posters. Supports and develops learning opportunities within UITS division for staff, engagement, recruitment and retention programs, initiatives, and processes.

Responsibilities

KEY RESPONSIBILITIES:

1. Manages all day-to-day activities for division communications
2. Drafts, edits, and disseminates written communications and designs print and digital materials for student, faculty and staff audiences via email, campus webpages, digital signs, social media, video, flyers, posters, and other media content as needed
3. Serves as a marketing spokesperson for the division at campus events
4. Supervises assigned staff and/or student workers
5. Maintains, develops, and communicates services and programs to relevant stakeholders, including students, faculty, and staff
6. Collects, analyzes, and reports data regarding the effectiveness of communication campaigns
7. Develops and proposes institution-wide communication campaigns, plans to ensure alignment with strategic goals and audience needs
8. Collaborates with external university units on projects and services as needed
9. Organizes, coordinates, and manages department promotional presence at campus events
10. Designs and develops professional presentations for leadership
11. Selects user groups to evaluate and test new and current software and services
12. Supports innovation, engagement, recruitment, and retention strategies
13. Develops and supports division staff engagement and talent development
14. Measures effectiveness of communication strategies for IT services

Required Qualifications

Educational Requirements
Bachelor's from an accredited institution of higher education in related field.

Required Experience
Five (5) years of experience in marketing, communications, or related field to include at least three (3) years of management experience.

Preferred Qualifications

Additional Preferred Qualifications
Proficient with the Adobe Creative Cloud suite, with specific focus on InDesign, Photoshop, Illustrator, and Spark

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field