Manager of Audio Visual Technology Support

Position Summary:

The Manager of Audio/Visual Technology Support is responsible for the day-to-day management, coordination, and operational support of the Audio-Visual Technologies team within Information Technology. This position oversees the delivery, support, and maintenance of college audio-visual systems and provides tactical project coordination for AV-related construction, renovation, and reconfiguration initiatives. The Manager leads staff, coordinates vendors, and ensures reliable AV services for instructional spaces, events, and administrative needs. This role requires the ability to use varying styles, approaches, skills, and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Essential Duties and Responsibilities:

These duties are intended only as examples of the various types of job duties to be performed. The omission of the specific duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position.

The following are the functions essential to performing this job:

1. Manage and supervise Audio-Visual Technologies staff, including work assignment, training, performance evaluation, and day-to-day operational oversight.
2. Coordinate AV support and services for classrooms, meeting spaces, special events, and other approved College activities.
3. Provide project coordination support for AV-related construction, renovation, or reconfiguration projects, including scheduling, communication, and task tracking.
4. Assist with the specification, design, procurement, installation, integration, testing, and operational support of audio-visual systems.
5. Collaborate with faculty, staff, and other stakeholders to gather requirements and support audio-visual technology needs.
6. Maintain and update technical documentation, project documentation, and user support materials.
7. Monitor AV equipment lifecycle needs and recommend replacements or upgrades based on operational requirements and system performance.
8. Oversee the coordination of vendors and service providers for equipment purchases, installations, and maintenance support.
9. Provide hands-on troubleshooting and escalation support for complex AV system issues.
10. Stay current on emerging trends and best practices in instructional and administrative audio-visual technologies.
11. Assist with budget tracking and resource planning for audio-visual technologies.
12. Perform other duties as assigned.

Salary: $95,000-$105,000 annually