Manager of Instructional Technology and Media Services

Job Description

Job Purpose:

The manager is responsible for oversight of instructional technology and media services operations at all college campuses.

This is a non-exempt position and is primarily located at the Columbia Campus. The incumbent will travel to other Columbia State campuses as needed.

Essential Functions

• Oversee operations and maintenance of desktop video conferencing equipment and software to ensure consistent functionality and user satisfaction.
• Evaluate instructional presentation equipment periodically and recommend optimal configurations and upgrades to meet evolving instructional needs.
• Plan and procure equipment, materials, and services to support ongoing improvements in media services.
• Participate in regular training activities to maintain current knowledge and skills in media technologies and instructional support.
• Prepare budget requests and manage expenditures to ensure operations remain within annual budget guidelines.
• Maintain accurate records and prepare reports as needed.
• Maintain an accurate inventory of all instructional presentation media equipment and supplies.
• Update and manage content on the media services website to ensure information remains current and accessible.
• Collaborate with the Dean of Academic Engagement and Innovation to plan and implement institutional support for instructional technology.
• Direct and supervise the Coordinator of Media Services, Williamson Campus and Coordinator of Theater and Media Services to ensure seamless operations.
• Provide development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

Supplemental Functions

• Provide backup support to the Coordinators of Media Services as needed.
• Participate in institutional and external committees as appropriate.

Education, Training, and Experience

Required:

• Bachelor’s degree in audiovisual technology, broadcasting, instructional technology or related area.
• Minimum of five years of work experience in audiovisual technology, broadcasting, or instructional technology in an educational environment.

Knowledge, Skills, and Abilities

• Strong analytical and troubleshooting skills for resolving system issues.
• Strong communication and customer service skills
• Organizational, planning and supervisory skills
• Ability to relate to faculty, students, staff and public
• Ability to work a flexible schedule

Working Conditions

• Typical office environment with standard sitting and movement.
• Occasional lifting and transporting of audiovisual and electronic equipment up to 25 pounds.
• Travel required to all Columbia State campuses as needed.

Titles Supervised

• Coordinator of Media Services, Williamson Campus
• Coordinator of Media Services and Theater
• Contract Technicians
• Student Workers

Hiring Salary Range: $56,680 - $68,010

This position is based at the Columbia TN Campus

About Columbia State Community College:

As Tennessee’s first community college (established in 1966), Columbia State is committed to student success both in and out of the classroom, as well as economic and community development in our nine-county service area. Columbia State is a member of the Tennessee Board of Regents.

Columbia State offers a comprehensive benefits package, including but not limited to the following:

• Vacation and Sick Leave
• 14 paid holidays
• Medical, dental, vision and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents