Manager, Operations and Executive Support

Position Details

Posting date: 04/30/2026

Closing date: Open Until Filled

Position Number: 1129545

Hiring Range Minimum: $79,500

Hiring Range Maximum: $99,400

Employment Category: Regular Full Time

Scheduled Hours per Week: 40

Location of Position: Hanover, NH

Remote Work Eligibility: Hybrid

Position Purpose

To manage project intake, workflow coordination, and operational processes for the Office of Communications while providing high-level executive support to the Senior Vice President for Communications.

Required Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Minimum of 5 years of progressively responsible experience in operations, project management, or executive support
• Demonstrated experience managing complex workflows and coordinating across multiple teams
• Experience supporting senior executives in a fast-paced environment
• Proficiency with project management tools and Microsoft Office Suite
• Exceptional organizational skills with strong attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a dynamic environment
• Strong interpersonal skills and ability to work effectively with diverse stakeholders
• Sound judgment and discretion in handling confidential information
• Proactive problem-solving approach with ability to anticipate needs
• Collaborative mindset with ability to build relationships across organizational boundaries

Key Accountabilities

Operations and Workflow Management (50%)

• Manages the editorial project intake system, triaging requests from Communications Partners, Office of Communications leads, and campus stakeholders.
• Coordinates workflow distribution across content creation and distribution teams based on capacity and priorities.
• Facilitates weekly editorial planning meetings; prepares agendas, tracks action items, and ensures follow-through.
• Maintains the shared editorial calendar and project tracking systems.
• Develops and maintains standard operating procedures for office workflows.

Executive Support to the SVP (35%)

• Manages the SVP’s calendar, including scheduling meetings, resolving conflicts, and ensuring appropriate preparation time.
• Coordinates travel arrangements and prepares detailed itineraries.
• Prepares briefing materials, talking points, and background documents for meetings.
• Drafts and edits correspondence on behalf of the SVP.
• Serves as primary point of contact for the SVP’s office.

Administrative and Office Management (15%)

• Supports onboarding logistics for new staff members.
• Manages office supplies, equipment requests, and space needs.
• Maintains office documentation, SharePoint sites, and shared resources.
• Assists with budget tracking and expense processing.