Manager, Strategic Partnerships & Client Success - Office of Executive and Professional Education

NYU Abu Dhabi is pioneering a new model of higher education for a global world, dedicated to excellence in teaching and research and to advancing cooperation and progress on humanity’s shared challenges. Drawing on the strengths of the NYU global network, it offers an outstanding liberal arts and sciences education to students from the United Arab Emirates, the United States, and around the world, with a distinctive focus on intercultural understanding and leadership. It supports innovative research and graduate education programs that push forward the frontiers of knowledge and respond in powerful and interdisciplinary ways to vital global and local challenges.

Position Summary

Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.

New York University Abu Dhabi (NYUAD) seeks to appoint a Manager, Strategic Partnerships & Client Success in the Office of Executive Education, reporting to the Vice Provost, Executive & Professional Education.

The Manager, Strategic Partnerships & Client Success is responsible for supporting revenue generation within the Office of the Vice Provost for Executive and Professional Education. The role focuses on identifying, developing, and maintaining strategic relationships to expand the client base for NYU Abu Dhabi’s executive education and open enrollment programs across both in-person and online delivery formats. This includes facilitating the development of long-term agreements with government entities, corporate organizations, and educational institutions.

The position serves as a key point of coordination between external partners and internal stakeholders to support program delivery and partnership outcomes. The Manager contributes to achieving short-term revenue targets and long-term growth objectives by supporting business development activities, managing client relationships, and collaborating with colleagues across NYU’s global network.

Job Responsibilities

• Business Development & Market Expansion: Identify and pursue new business opportunities and strategic leads. Develop and present executive education offerings to key stakeholders, including HR leaders and government representatives, with the aim of securing long-term partnerships and contracts.
• Strategic Partnership Management: Lead the development, negotiation, and execution of Master Service Agreements (MSAs) and Memoranda of Understanding (MOUs). Oversee the full client lifecycle to ensure successful delivery, client satisfaction, and partnership renewal.
• Global Network Collaboration: Collaborate with NYU’s global network, including New York and Shanghai campuses, to support joint initiatives and business development efforts. Contribute to cross-campus programs that enhance market reach and revenue generation.
• Internal Advocacy & Reporting: Serve as a liaison between external partners and internal stakeholders, including faculty and curriculum teams, to ensure alignment on program design and delivery. Support the development of tailored program offerings by translating client requirements into actionable plans.
• Revenue Tracking & Strategy: Monitor revenue performance, enrollment trends, and market dynamics. Adjust business development and outreach strategies to align with performance targets and evolving market needs across in-person and online offerings.