The Medical Assistant in the Family Medicine clinic is primarily responsible for providing patients with the best medical care, preventative medicine and health maintenance, while providing exceptional customer service at all times.
Essential Duties and Responsibilities
- Greet/escort patient to exam room and escort exiting patients.
- Record changes in patients’ medical history and update vital signs.
- Preparing patients for examinations. Assisting physician during examinations, (WWE, Physicals, Breast exams, Biopsy, Colposcopy).
- Collect and prepare laboratory specimens, blood draws, electrocardiograms, administer injections, dispose of contaminated supplies.
- May be assigned at times to assist Provider with assessing patients at outside COVID clinic.
- Authorize medication refills, triage.
- Sanitation of exams rooms in-between patients.
- Call patients regarding test results.
- Obtain test results (labs, X-rays, MRI, CT, hospital discharger records).
- Ensure incoming phone messages/mail/faxes get to the appropriate physician.
- Order equipment, supplies and other items as needed.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual must be able to work in a constant state of alertness and safe manner and have regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School diploma or General Education Degree (GED). Must have 2-4 years of experience as a Medical Assistant or a Medical Assistant Certification. Must have the ability to take vitals, answer phones, interact with patients regarding their medical issues, schedule appointments, backfill cancellations, insurance authorization as appropriate and support the requirements of various providers. Must be knowledgeable in HIPAA. Experience in wound care / dressings required. Ability to be organized, multi-task and have basic understanding of prioritizing patient emergencies. Knowledge of business office practices, procedures, and equipment required.
Computer Skills
General computer literacy necessary, with proficiency in Microsoft Office required. Knowledge and proficiency with electronic health records highly desired.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee is frequently required to stand, sit, walk; reach with hands and arms; use hands to finger, handle, or feel; talk, hear, taste and smell. The employee must regularly lift up to 25 pounds. Specific vision abilities required by this job include close, distance, color, peripheral or depth vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
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