Carnegie Mellon University invites applications for the position of
medical assistant with University Health Services within the
Community Health and Well-Being Unit of the Division of Student
Affairs. This is a full-time position with a start date as soon as
possible. This position is benefits eligible. The medical assistant
is a vital member of a multidisciplinary team of highly skilled
practitioners, health promotion and administrative
professionals.
The medical assistant is responsible for providing quality care and
related services to a diverse population of undergraduate and
graduate students in a University Health Services setting. This
person must share in the vision of providing quality clinical
services to the Carnegie Mellon University Community. University
Health Services performs over 30,000 patient contact visits
annually and is a dynamic work environment that respects and
supports the professional development of its staff.
The Medical Assistant provides clinical and laboratory support for
University Health Services (UHS), with primary responsibility for
phlebotomy and laboratory specimen processing, immunizations,
and maintaining the supplies and clinical areas necessary to
support daily patient care.
The Medical Assistant works collaboratively with physicians,
Advanced Practice Clinicians (APCs), registered nurses, and other
members of the UHS team to ensure accurate and timely laboratory
processing, safe administration of immunizations, and efficient
daily clinic operations.
Additional responsibilities include rooming patients, assisting
physicians, APCs and nurses with clinical procedures, supporting
patient flow, and assisting with front desk operations when
needed.
Core Responsibilities Include: Laboratory and
Phlebotomy
- Perform venipuncture and collect, process, label, and prepare
specimens for daily Quest Diagnostics pickup.
Ensure accurate patient identification, documentation, specimen
integrity, and compliance with laboratory standards.
Perform point-of-care testing and required quality control
procedures.
Participate in laboratory Quality Assurance/Quality Improvement
activities and the QA Committee as assigned.
Follow all applicable laboratory, OSHA, infection-control, and
safety requirements.
Immunizations
- Administer routine and influenza immunizations via subcutaneous
and intramuscular injection according to established protocols and
scope of practice.
- Prepare patients and accurately document immunizations and
related clinical information.
- Maintain vaccine supplies and follow required storage,
handling, administration, and documentation standards.
Clinical and Laboratory Supplies
- Stock, clean, and maintain examination rooms daily to ensure
supplies and equipment are readily available.
- Maintain a clean, organized, and operational laboratory.
- Monitor inventory, identify supply needs, and order laboratory
and clinical supplies through approved vendors.
- Ensure supplies are properly stored, organized, and readily
accessible, and communicate supply or equipment concerns as
needed.
Additional Clinical Support Responsibilities Patient
Rooming and Clinical Support
- Room patients, obtain and document vital signs, weight, and
other clinical information.
- Assist APCs and registered nurses with patient care,
procedures, specimen collection, and discharge.
- Support efficient patient flow throughout the clinical
visit.
- Front Desk and Patient Support
- Provide front desk support as needed, including phones,
scheduling, check-in, and discharge.
- Assist with patient flow and administrative tasks during
periods of increased demand.
- Assist with referrals to Pittsburgh-area community
healthcare resources as directed by the clinical team.
Adaptability, excellence, and passion are vital qualities within
Carnegie Mellon University. We are in search of a team member who
can effectively interact with a varied population of internal and
external partners at a high level of integrity. We are looking for
someone who shares our values and who will support the mission of
the university through their work.
You should demonstrate:
- The ability to professionally handle multiple and competing
priorities and to thrive in a high-volume environment.
- A demonstrated ability to complete work efficiently and
thoroughly.
- A proven record of success and commitment to a people-first
culture, including the ability to work effectively with a global
and multicultural student population.
- Excellent communication and interpersonal skills, including the
ability to manage conflict, maintain clear professional boundaries,
and work collegially and collaboratively within an
interdisciplinary team.
Qualifications:
- High school diploma or GED required.
- 0-1 year of health care experience required
- A combination of education and relevant experience from which
comparable knowledge is demonstrated may be
considered.
- Certified Clinical Medical Assistant (CCMA), preferably through
the American Association of Medical Assistants (AAMA), or
equivalent nationally recognized medical assistant
certification.
- Current First Aid and CPR/AED certification through the
American Red Cross or equivalent nationally recognized
organization.
Preferred experience and skills
- 3-5 years of healthcare experience preferred; experience in an
ambulatory, primary care, college health, or similar healthcare
setting preferred.
- Demonstrated competency in phlebotomy and specimen
collection.
- Excellent oral and written communication skills.
- Excellent organization and planning skills.
- Strong attention to detail and accuracy, particularly with
laboratory specimens, documentation, and inventory.
- Ability to manage multiple priorities and meet time-sensitive
laboratory processing and Quest Diagnostics pickup
requirements.
- Ability to work independently while functioning effectively as
part of a multidisciplinary healthcare team.
- Demonstrated commitment to providing respectful, inclusive, and
patient-centered care to a diverse student population.
Requirements
- Successful completion of a pre-employment background
check
- Child protection clearances (Act 153)
Joining the CMU team opens the door to an array of exceptional
benefits.
Benefits eligible employees enjoy a wide array of
benefits including comprehensive medical, prescription, dental, and
vision insurance as well as a generous retirement savings program with employer
contributions. Unlock your potential with tuition benefits , take well-deserved breaks with
ample paid time off and observed holidays , and rest easy with life and accidental
death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus
pass, access to our Family Concierge Team to help navigate
childcare needs, fitness center access , and much more!
For a comprehensive overview of the benefits available, explore
our Benefits page .
At Carnegie Mellon, we value the whole package when extending
offers of employment. Beyond credentials, we evaluate the role and
responsibilities, your valuable work experience, and the knowledge
gained through education and training. We appreciate your unique
skills and the perspective you bring. Your journey with us is about
more than just a job; it’s about finding the perfect fit for your
professional growth and personal aspirations.
Are you interested in an exciting opportunity with an
exceptional organization?! Apply today!
Location
Pittsburgh, PA
Job Function
Providers
Position Type
Staff – Regular
Full Time/Part time
Full time
Pay Basis
Hourly
More Information:
- Please visit “ Why Carnegie Mellon ” to learn more about
becoming part of an institution inspiring innovations that change
the world.
- Click here to view a listing of employee benefits
- Carnegie Mellon University is an Equal Opportunity
Employer/Disability/Veteran .
- Statement of Assurance
