Medical Billing Assistant
Baylor University is seeking a Medical Billing Assistant to support the financial operations of the Baylor University Health Center by ensuring accurate, timely, and compliant billing for clinical services. This role works closely with healthcare providers, insurance payers, students, and university departments to manage claims, resolve billing issues, and support a positive patient experience in a student-focused healthcare setting. This position is eligible for remote work.
A high school diploma and two years of relevant work experience are required. A Bachelor's degree and four years of relevant experience are preferred.
All applicants must be currently authorized to work in the United States on a full-time basis.
What You Will Do
- Prepare, post, and follow up on insurance claims electronically or on paper for all medical services provided through the Baylor University Health Center including primary care, physical therapy, mental health and nutrition; this includes filing with commercial plans, Tricare and other federal payers as well as student health insurance plans
- Verify insurance eligibility, benefits, and authorizations prior to or following services
- Accurately code diagnoses and procedures using ICD-10, CPT, and HCPCS codes
- Post payments, adjustments, and denials; reconcile accounts and resolve discrepancies
- Investigate and appeal denied or underpaid claims in a timely manner
- Respond to billing inquiries from students, parents, insurance carriers, and university staff
- Maintain compliance with HIPAA, FERPA, university policies, and payer requirements
- Collaborate with clinical staff to ensure complete and accurate documentation
- Generate billing reports and assist with audits or internal reviews as needed
- Support student-friendly billing practices and education around insurance and charges
- Perform credentialing with new providers and for new payers as well as update insurance credentialing on an as needed basis for current Baylor University Health Center providers
- From time to time identify, facilitate and support the addition of new payers
- Perform other duties as assigned by supervisor. Attend staff and university meetings and conferences as required
- Demonstrate a good work ethic and maintain a neat and orderly work area
- Perform all other duties as assigned to support Baylor's mission
- Ability to comply with university policies
- Maintain regular and punctual attendance
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