Title: Network Administrator
Position Type: Professional Tech Full time
College: Pikes Peak State College
Location: Colorado Springs
Salary Range:
$70,000 - $73,000 annual gross
Who We Are:
Pikes Peak State College is the largest and most diverse college in the Pikes Peak region, serving students with a wide range of goals, experiences, and responsibilities. Our students include recent high school graduates, working adults, military-affiliated students, parents, first-generation students, career changers, transfer students, and lifelong learners. Our mission is to provide high-quality educational opportunities to all, with a focus on student success and community needs. We fulfill…
that mission by creating affordable, flexible, and accessible pathways that help students transfer to four-year institutions, enter the workforce, advance their careers, and build better futures close to home. As the needs of our students, employers, and communities continue to evolve, so do we. PPSC embraces innovation that is human-centered, ethical, and focused on student learning. Through strong workforce partnerships and the thoughtful integration of emerging technologies, including artificial intelligence, we prepare students not only for today's opportunities, but for what's next. We're looking for people who are passionate about access, collaboration, innovation, and student success. Whether you work in the classroom or behind the scenes, your contributions help create opportunities that change lives. At PPSC, our vision is simple: Students Succeed at PPSC.
Job
Summary:
This is a NON-CLASSIFIED employment opportunity and is exempt from the State Classified Personnel System. Visit the
State of Colorado for Classified employment opportunities.
Under general direction, the Network Administrator provides administrative
and technical support for campus network operations; assists with implementing, monitoring, securing, and maintaining wired, wireless, and
related network infrastructure; installs, configures, and upgrades network hardware, software, and services; troubleshoots network,
connectivity, and client-impacting issues; and supports reliable, secure access to technology resources for students, faculty, staff,
classrooms, labs, and administrative operations.
REPORTS TO: Manager, Network Operations
Duties &
Responsibilities:
Network Administrator is responsible for the following:
- Provide Tier II network
support and assist with escalated Tier III network issues for the service desk, client services teams, faculty, staff, students, classrooms,
labs, and administrative areas. - Troubleshoot wired and wireless connectivity, authentication, VPN, VoIP, videoconferencing,
classroom technology, and network-connected device issues; monitor performance; respond to outages or degraded service; and coordinate
escalations with internal teams, vendors, and service providers as needed. - Support, monitor, secure, and assist with administration
of campus data network infrastructure including switches, routers, wireless access points, firewalls, VPN services, DNS, DHCP, Internet
connectivity, data center connections, and related network systems. - Assist with network design, configuration, monitoring,
documentation, lifecycle replacement, firmware updates, capacity planning, and implementation of hardware and software solutions that
support campus operations and various network protocols. - Support network and endpoint security operations in coordination with the
CCCS Security team, including monitoring security tools, reviewing firewall and access-control configurations, assisting with vulnerability
remediation, applying security patches and firmware updates, supporting compliance with applicable higher-education security requirements,
and participating in incident response activities. - Perform special projects and other duties as assigned, including support for
network upgrades, wireless refreshes, VoIP and emergency communications systems, new construction or renovation projects, vendor
evaluations, documentation updates, and other campus or systemwide technology initiatives.
Competencies/KSAs:
- Answer, document, update, and close network-related support requests and work orders in
accordance with established service expectations. - Provide escalated technical support to the service desk, client services teams,
faculty, staff, students, classrooms, labs, and administrative offices. - Install, configure, monitor, support, and troubleshoot
hardware and software components related to campus voice, video, wired, wireless, and data networks. - Support campus-wide wireless
services, including classroom, lab, administrative, public, and guest access areas; assist with authentication, coverage, performance, and
device connectivity issues. - Support and troubleshoot network infrastructure services such as DNS, DHCP, VPN, Internet connectivity,
routing, switching, firewall access, and data center network connections. - Assist with network monitoring, performance review, outage
response, root-cause analysis, and service restoration for campus systems and network-connected devices. - Coordinate with vendors,
Internet service providers, CCCS teams, and campus IT staff to resolve network issues, implement changes, and support shared technology
services. - Participate in troubleshooting and incident response activities, including after-hours support when required for critical
network or security events. - Support telephony, VoIP, emergency communications, E911/RedSky-related network coordination,
videoconferencing, classroom technology, and other network-dependent campus services. - Assist with planning and implementing network
upgrades, wireless refreshes, equipment lifecycle replacements, new construction, renovations, and other campus or systemwide technology
projects. - Create and maintain network documentation, diagrams, configuration records, procedures, inventories, and knowledge base
articles.
Minimum Qualifications:
- Bachelor's degree in computer networking, computer science,
computer information systems;
computer information systems;
OR an Associate degree plus two years of enterprise networking experience;
OR a High School degree plus
four years of enterprise networking experience.
- Two years of IT support, desktop support, help desk, or related technical support
experience. - Demonstrated experience supporting network and desktop operations, including installing, configuring, troubleshooting,
and upgrading software and hardware.
position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating,
developing, integrating, applying, or sharing an organized body of knowledge. Colorado revised statute (C.R.S. 24-50-135(1) allows colleges
to exempt positions from the State Personnel Classified System that are determined to be professional level work.
Preferred
Qualifications:
- Three or more years of experience in a position with network support or network management
duties. - Certification in areas related to network management and security, such as Cisco Certified Support Technician (CCST), CCNA,
Network+, Security+, GIAC, or equivalent certification. - Demonstrated experience with enterprise Windows system administration,
including Active Directory and Group Policy. - Demonstrated experience with network security management architectures, protocols, and
standards. - Demonstrated experience with Meraki or equivalent cloud-managed networking platforms.
- Demonstrated experience in
higher education in IT. - Demonstrated experience supporting Macs and iOS devices in an enterprise environment.
Selection Process:
For full consideration, all application materials must be received by 4:00 p.m. on September
4, 2026.
Pikes Peak State College reserves the right to close the job posting once a sufficient applicant pool has been
obtained.
Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.
Visa support
is not available for this position.
Application Instructions:
Pikes Peak State College will conduct
reference checks and a criminal background check on the selected candidate. Employment offers and continued employment are contingent upon
successful completion of a criminal background check.
Application must be submitted online. Incomplete applications may not receive
full consideration. A complete application will include:
Cover letter - Address the minimum and preferred qualifications in the order
listed on the job announcement.
Resume - Reflect experience, education, knowledge, skills, and abilities.
Unofficial Transcripts -
Unofficial transcripts for all degrees conferred. Official transcripts are required if hired for the position.
Professional References -
Provide names and contact information for three recent professional references who can address your expertise and background for this
position.
Additional Information/Benefits:
Work Life Balance
Pikes Peak State College
offers a generous amount of annual leave and sick leave. Depending on your employment category and full or part-time status, Pikes Peak
State College offers 15 hours a month of annual leave and 10 hours a month of sick leave accrual. There are paid holidays and alternate paid
holidays which allow the college to be closed Christmas Day through New Year's Day. Eligibility is defined by your employment FTE
status.
Tuition Reimbursement
Education and your success are a priority at Pikes Peak State College. We
encourage you to develop job skills and abilities which will benefit you as well as our college. Eligible employees, their eligible
dependents, and spouse/domestic partners may enroll in credit courses at any of the Colorado Community College System. Eligibility is
defined by your employment FTE status.
Health, Dental & Vision
Pikes Peak State College offers a
comprehensive benefits package designed to provide you and eligible dependents, spouse/domestic partner, with a broad range of employer paid
and employee paid benefit options. In addition to medical coverage, the college offers dental and vision insurance plans to choose from.
Eligibility is defined by your employment FTE status.
Retirement
Pikes Peak State College participates in
Colorado Public Employees' Retirement Association (PERA) contribution rates. State employees are required to a mandatory contribution of a
percentage of their salary to the plan, and the college contributes a percentage as well. While you are enrolled in PERA, you do not pay
Social Security. In addition, there are supplemental retirement plans available through three other vendors.
Flexible
Spending Accounts
Flexible Spending Accounts (FSA) offer you an easy way to pay for eligible medical and childcare expenses
with money that's set aside with a pre-tax benefit. Eligibility is defined by your employment FTE status.
Disability
Coverage
Pikes Peak State College offers disability insurance to help you meet needs should you become unable to work due to
an illness or injury.
Life Insurance
Pikes Peak State College offers life insurance paid for by the college
to eligible employees. Supplemental life and accidental death and dismemberment insurance policies are available for those interested in
additional coverage. Eligibility is defined by your employment FTE status.
Additional Leave Programs
Pikes
Peak State College offers additional leave programs such as bereavement leave, jury leave, community and parental academic leave, Family and
Medical Leave (FML), and Colorado Family and Medical Leave Insurance (FAMLI).
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