NURSING SERVICES SR DIRECTOR (Troy Medical Campus)

Basic Function and Responsibilities

The primary goal of the position is to ensure the delivery of high-quality, patient and family centered-care, meet or exceed regulatory and professional standards, and foster an environment of continuous improvement and professional excellence across the Troy Medical Campus. Serves as the primary nursing partner to physician and administrative executive leadership for Troy Medical Campus performance and strategy execution. As a member of the Troy Medical Campus leadership team, participates in the planning and coordination of care delivery for patients on the Troy campus and across the health system. Partners with Central Services, Shared Services, and Clinical Department leaders to proactively identify, resolve, and communicate issues related to safety, quality, access, experience, and operations. Partners with enterprise functions (e.g., Accreditation, Patient Experience, Infection Prevention, Compliance) to ensure regulatory readiness and achievement of key performance indicators.

Responsible for the direct management and nursing leadership functions of nursing and clinical assistive personnel services across multiple specialty clinics, infusion center, surgical and procedural services and other clinical services. Initiates and implements policies, program planning, reimbursement models, and evaluation of clinical services across the campus. Maximizes patient and staff satisfaction with human systems and material resources.

Organizational Relationships

• Reports to: Associate Chief Nursing Officer/Associate Chief Operating Officer, Oakland County (ACNO/ACCO). Indirectly reports to the Chief Nurse and Operations Executive, UMH.
• Collaborates with: The Administrative Director and Medical Directors across the Troy Medical Campus and Medical, Nursing, Administrative and Clinical Department leadership across the health system.
• Supervises: Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Medical Assistants (MAs) and others involved in clinical patient services.

Qualifications

• Current licensure to practice as a Registered Nurse in Michigan.
• Required Educational Requirement: Master's degree in Nursing or Health Care Administration, Public Health, Business or related field (a Juris Doctor degree may be considered). If Master's degree is not in Nursing, a Bachelor's degree in Nursing is required.
• Four (4) or more years of progressively responsible ambulatory care nursing experience.
• Four (4) or more years of demonstrated competence and leadership in an ambulatory care management role are necessary.
• Nurse Leadership certification or completion of a nursing leadership certification within one (1) year of accepting this position or when eligible to certify, whichever comes first.