Perform accurate data entry and maintain records across key
institutional platforms, including the Student Information System
(Banner), CRM (Slate), and ECM (OnBase).
Coordinate the loading of critical application documents from
the Common Application and manage the technical processing of all
incoming files.
Generate and review operational control lists from both the
Common Application and the SUNY Application systems to ensure
processing accuracy.
Review and execute specialized processing workflows and
sub-routines tailored to first-year, transfer, and graduate student
applications.
Budget and Procurement
- Assist with the coordination and processing of admissions
travel requests, expense reports, and general department
procurement files.
Administrative Support and Reception
- Complete essential clerical duties related to application
handling, processing marketing materials, and preparing outreach
collateral.
- Provide operational support to the front desk receptionist
during peak times, greeting visitors and routing phone calls
appropriately.
- Assist with managing and responding to inquiries sent to the
primary departmental email address (admissions@cortland.edu),
ensuring timely and accurate communication.
- Interact warmly and professionally with prospective students
and parents via email, telephone, and in-person during campus
recruitment events.
Functional and Supervisory Relationships
- Reports directly to the Assistant Director of Admissions
- Works closely with the Admissions staff
Required Qualifications
1. Permanent Competitive Appointment Options:
You must hold or have held the title of Office Assistant 2 on a
permanent basis or be reachable on the full-time NYS Civil Service
list and respond to a canvass letter that will be sent to people on
the eligible list. You may also qualify if you are permanent in one
of the other Office Assistant 2 titles, Library Clerk 2 or
Administrative Assistant 1.
Section 70.1 Transfer: Candidates must have one year of permanent
competitive or 55b/c service in one of the following titles:
Administrative Assistant 1 series, Office Assistant 2 series,
Library Assistant 1 and/or Payroll Assistant.
2. Non-Competitive Appointment Option:
This title is part of the New York Hiring for Emergency Limited
Placement Statewide Program (NY HELPS ). For the duration of the NY
HELPS Program, this title may be filled via a non-competitive
appointment, which means no examination is required but all
candidates must meet the minimum qualifications of the title for
which they apply. At a future date (within one year of permanent
appointment), employees hired under NY HELPS will have their
non-competitive status converted to competitive status, without
having to compete in an examination. While serving permanently in a
NY HELPS title, employees may take part in any promotion
examination for which they are qualified.
NON - COMPETITIVE QUALIFICATIONS -To be considered for appointment
through NY HELPS, or 55 b/c, candidates must meet the
open-competitive minimum qualifications for this position.
This position may be designated 55 b/c and is subject to
verification of applicant eligibility.
The minimum qualifications for this title are:
One year of clerical experience.
Preferred Qualifications
- Previous experience working in an office environment
Knowledge, Skills & Abilities
- Effective verbal and written communication, including
professional email etiquette and clear phone skills.
- Proficiency in advanced office administration and clerical
procedures to ensure seamless operations.
- Strong attention to detail and organizational skills.
- Demonstrated knowledge of MS Office, including Word,
PowerPoint, and Excel
- Demonstrated interpersonal skills to work effectively with
faculty, staff and students
- Strong organizational and record-keeping skills, with the
ability to maintain accurate and accessible files.
About the University
A top public university of approximately 6,600 students located in
the geographic center of New York State, SUNY Cortland provides
accessible, affordable education to students from across the U.S.
body. One of 13 comprehensive universities in the State University
of New York system, SUNY Cortland prides itself on its rigorous
undergraduate and graduate programs in the liberal arts, sciences,
education, and professional studies. For more than 150 years, SUNY
Cortland has provided unmistakable value for students seeking a
well-rounded academic, athletic, and social experience. The
University ranks among the top campuses in the nation on Money
magazine’s “Best Colleges for Your Money List,” fields a powerhouse
Division III athletics program and boasts an impressive network of
alumni making a difference in education, business, government,
fitness, medicine and many other fields.
EEO Statement
The State University of New York at Cortland is an Affirmative
Action/Equal Employment Opportunity/Americans with Disabilities Act
(AA/ EEO / ADA ) employer. The university actively seeks
applications from women, veterans, individuals with a disability,
members of underrepresented groups or anyone that would enrich the
diversity of the university.
Job Close Date
Posting Detail Information
Posting Number
S26027
Review Start Date
09/10/2026
Open Until Filled
Yes
Quick Link for Direct Access to Posting
https://jobs.cortland.edu/postings/11587
Special Instructions
Special Instructions to Applicant
Special Instructions to Applicant
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you currently employed by SUNY Cortland?
- * Are you currently employed by New York State?
- * If yes to the above, please identify the following: your
agency name, your current title and salary grade, how long you've
been in this title, and if you're currently serving
probation.
(Open Ended Question)
Documents Needed to Apply
Required Documents
- Curriculum Vitae or Resume
Optional Documents
- Cover Letter
