Office Assistant (School of Medicine, Pediatric GI)

Job Details

School of Medicine, Pediatric GI is seeking an Office Assistant to provide general clerical and administrative support to the assigned office or department.

Specific Duties & Responsibilities

• Maintain calendar and schedule appointments and meetings.
• Complete various requests for office supplies and equipment.
• Assist with preparation of correspondence, manuscripts, and grant proposals.
• Type, format, edit, and proof materials and communications.
• Support the coordination and execution of special events.
• Make routine travel and hotel accommodations.
• Organize and maintain paper and electronic files.
• Perform data entry.
• Open, sort and screen mail.
• Support and organize various office activities and/or priorities.
• Collect documents and scan physical documents into digital formats.
• Resolve inquiries and advise on university procedures as needed.
• Greet and assist visitors and customers.
• Answer telephone, screen and assist callers, and relay messages.
• Other duties as assigned.

In addition to the responsibilities described above

• Manage incoming electronic faxes and distribute documents appropriately within the electronic medical record system.
• Scan, upload, index, and maintain patient medical records in accordance with departmental procedures and compliance standards.
• Ensure timely processing of patient-related documentation, including laboratory results, referrals, authorizations, and ancillary testing records.
• Assist with preparation, organization, and packing of purge files for off-site storage and records retention activities.
• Perform other clerical and administrative support duties as assigned to support daily clinic operations.

Minimum Qualifications

• High school diploma or graduation equivalent.
• Six months of related experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Customer service experience.
• Experience with electronic medical records systems.
• Ability to manage high-volume document processing in a fast-paced medical office environment.