Support the distribution and administration of course evaluations each term.

Troubleshoot issues and connect users with appropriate resources and solutions.

Maintain documentation and support continuous improvement of evaluation processes.

Survey and Research Support

• Assist with the institution's survey request process, including monitoring requests, tracking progress, and supporting project completion.
• Respond to survey-related inquiries and direct requests to appropriate team members as needed.
• Assist with survey creation, testing, distribution, and documentation.

Administrative and Operational Support

• Provide administrative support for SLCC's Qualtrics survey platform.
• Support the configuration and scheduling of institutional surveys.
• Assist with project coordination, scheduling, and communication for Research & Evaluation initiatives.
• Assist with administrative and operational activities that support team goals.
• Monitor shared email inboxes and respond to inquiries in a timely and professional manner.

Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES

• Effective written and verbal communication skills.
• Strong organizational skills and attention to detail with the ability to manage multiple priorities and deadlines.
• Ability to work independently, take initiative, and exercise sound judgment with minimal supervision.
• Ability to identify issues, solve problems, and adapt to changing needs and priorities.
• Demonstrated professionalism, patience, and a customer-service mindset when supporting faculty, staff, and stakeholders.
• Strong interpersonal skills and a service-oriented approach to working with others.
• Comfortable asking questions, seeking clarification, and learning new systems and processes.
• Ability to communicate and work effectively with individuals from diverse backgrounds, experiences, cultures, and abilities.

Minimum qualifications

• Associate's degree.
• Demonstrated ability to communicate professionally and work effectively with others.

Preferred Qualifications

• One (1) year of paid, part-time or full-time work experience.
• Experience with Qualtrics or other survey, evaluation, or customer service platforms.
• Experience working in higher education.
• Experience providing administrative, operational, or project support.

SLCC Information

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.

Support the distribution and administration of course evaluations each term.

Troubleshoot issues and connect users with appropriate resources and solutions.

Maintain documentation and support continuous improvement of evaluation processes.

Survey and Research Support

• Assist with the institution's survey request process, including monitoring requests, tracking progress, and supporting project completion.
• Respond to survey-related inquiries and direct requests to appropriate team members as needed.
• Assist with survey creation, testing, distribution, and documentation.

Administrative and Operational Support

• Provide administrative support for SLCC's Qualtrics survey platform.
• Support the configuration and scheduling of institutional surveys.
• Assist with project coordination, scheduling, and communication for Research & Evaluation initiatives.
• Assist with administrative and operational activities that support team goals.
• Monitor shared email inboxes and respond to inquiries in a timely and professional manner.

Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES

• Effective written and verbal communication skills.
• Strong organizational skills and attention to detail with the ability to manage multiple priorities and deadlines.
• Ability to work independently, take initiative, and exercise sound judgment with minimal supervision.
• Ability to identify issues, solve problems, and adapt to changing needs and priorities.
• Demonstrated professionalism, patience, and a customer-service mindset when supporting faculty, staff, and stakeholders.
• Strong interpersonal skills and a service-oriented approach to working with others.
• Comfortable asking questions, seeking clarification, and learning new systems and processes.
• Ability to communicate and work effectively with individuals from diverse backgrounds, experiences, cultures, and abilities.

Minimum qualifications

• Associate's degree.
• Demonstrated ability to communicate professionally and work effectively with others.

Preferred Qualifications

• One (1) year of paid, part-time or full-time work experience.
• Experience with Qualtrics or other survey, evaluation, or customer service platforms.
• Experience working in higher education.
• Experience providing administrative, operational, or project support.

SLCC Information

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.