Operations Officer (Facilities & IT Support)

SP Jain London is a young and ambitious business school, three years into an exciting growth journey. This is a great opportunity to join a small, hands-on IT and Operations team at its Canary Wharf campus and play a visible role in keeping the campus running smoothly for students and staff every day.

This is an exciting and varied role, ideal for someone with experience working in facilities/ building management, IT support, operations, or even hospitality. Regardless of your experience, you will enjoy working with people, and like working in a busy and varied environment, taking pride in maintaining a well-run space and supporting great student experience.

What you will do:

• Support the setup and preparation of teaching rooms, meeting spaces, and event areas ahead of each session
• Manage all incoming deliveries, ensuring items are received, logged, and distributed promptly
• Coordinate contractor and visitor access, including parking arrangements and on-site supervision
• Carry out regular campus walkthroughs to identify and report maintenance issues
• Maintain stock levels of stationery, vending machine supplies, and other campus consumables
• Ensure communal areas, kitchens, and shared spaces are consistently tidy and presentable
• Provide first-line support for basic IT and AV issues in teaching rooms and common areas
• Assist with the setup, movement, and reconnection of IT equipment including computers, printers, and display screens
• Support health and safety checks across the campus, including fire safety and Legionella requirements
• Support the planning and delivery of key campus events and inductions
• Take ownership of campus operational coverage across your assigned shifts, including one mandatory weekend day per week

Location: London (Canary Wharf)

Working Pattern: On site five days per week, including one mandatory weekend day

Reporting to: IT and Operations Manager

About you:

We are looking for someone who is hands-on, organised and self-motivated, with experience in a facilities, operations, or campus support role. You will be comfortable working with technology and able to provide basic IT and AV support as part of your day-to-day responsibilities.

You will be a clear communicator with a professional manner and a genuine commitment to delivering a great experience for students and staff. Reliability and punctuality matter in this role — the campus depends on you being there and being ready.

A basic understanding of health and safety in a workplace setting is essential. Experience in a higher education or professional services environment is desirable, as is first aid or fire warden training.

Why join SP Jain London?

As a relatively new and growing institution, we offer a working environment where your contribution is visible and valued. You will work closely with a small, collaborative team and have the opportunity to shape how the operations function develops as the school grows.

We offer:

• The opportunity to join a developing and ambitious business school at an exciting stage of its growth
• A visible, hands-on role where your contribution makes a real difference every day
• Discretionary bonus scheme of up to 15%
• Access to a wider benefits package, including wellbeing support and retail discounts

Please note that one weekend day per week is a mandatory requirement of this role. Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.

How to Apply:

Please send your CV and a cover letter of no more than one page via the ‘Apply’ button above (e: HR.London@spjain.ac.uk).

If you would like further information or an informal conversation about the role, please contact us at the same address.

Closing Date: 18.06.26