Overnight Experiences Ambassador, Housing (Live-On)

Job Summary

Provides support and assistance in the planning, coordination, and execution of various events and activities associated with the KSU Overnight Experiences Program held during the summer months. Employees are not permitted to have non-staff visitors in their suite while minors are living in the building.

Responsibilities

• Provides support for camps and conferences across all campuses and locations during the summer months, typically from May through early August
• Prepares and inspects each unit and bedroom used, both before and after check-out, including completing room condition reports
• Assists with guest check-in and check-out processes, including assigning temporary access cards to suites and using designated software or processes to check guests in and out
• Be onsite and available for assigned events, ensuring access to rooms, logging into computers, and responding to various client-specific needs
• Serves in an on-call rotation, preferably on the days and/or nights of confirmed conference and/or camp guests
• Coordinates the distribution of conference-related materials and items upon guests' arrival, including linens, toiletries, and information from the department and University
• Ensures safety and manages risks for assigned times and areas by initiating emergency protocols, reporting issues and concerns, referring matters to appropriate parties, and adhering to policies regarding risks to minors on campus
• Supports clients throughout their stay, including addressing maintenance issues, room lockouts, legal reports, and more

Required Qualifications

Educational Requirements: High school diploma or equivalent

Other Required Qualifications: Current, valid, and unrestricted driver's license. Must complete all required Kennesaw State Minors on Campus Training and scheduled department-specific training

Required Experience: On the job training provided

Preferred Qualifications

Preferred Educational Qualifications: An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience: Experience working in Housing and Residence Life and/or Residential Camps and Intern Housing

Proposed Salary

The budgeted pay rate is $12.50 per hour. Offers are based on relevant experience.