Parent to Parent Outreach and Family Services Coordinator,
Watauga County
Department: Appalachian Institute for Health and Wellness -
273600
Minimum Qualifications
Bachelor's Degree in
a health and human services
field or five (5) years case management and/or lived
experience. Degrees must be received from appropriately accredited
institutions.
License/Certification Required
Essential Job Functions
Job Description:
The
Outreach and Family Services Coordinator
provides
family navigation, case management, and outreach
services to families of children with special needs. This
position plays a key role in community engagement by facilitating
parent-to-parent matches, facilitating support groups, and
delivering educational workshops. Additionally, the role includes
working within the
Growing Well Clinic to assist
with
quality improvement initiatives and family support
services.
Essential Duties &
Responsibilities:
- Family Navigation & Case Management:
Provide individualized support to families, connecting them to
appropriate healthcare, educational, and community resources.
Parent-to-Parent Support: Facilitate parent
matches, coordinate Circle of Parents Support Groups, and provide
guidance to caregivers navigating the challenges of raising a child
with special needs.
Educational Workshops & Outreach: Organize
and assist in delivering Triple P seminars and training sessions
for parents and caregivers, and other educational workshops as
requested.
Quality Improvement Initiatives: Participate
in continuous improvement efforts for the Growing Well Clinic,
contributing to enhanced service delivery and patient
outcomes.
Community Collaboration: Work with DSS, CDSA,
public schools, and healthcare providers to strengthen partnerships
and streamline services for families.
Program Monitoring & Reporting: Maintain
accurate records of family interactions, referrals, and program
activities for reporting and compliance purposes.
Knowledge, Skills, & Abilities Required for this
Position
Preferred Qualifications
Experience Preferences:Lived experience caring for
child(ren) or youth with special health care needs.
Work Schedule/Hours: Monday-FridayOccasional weekends.
Anticipated Hiring Range:
Closing Date: 09/18/2026
To apply, visit https://appstate.peopleadmin.com/postings/55990
Appalachian State University is an Affirmative Action/Equal
Opportunity Employer. The University does not discriminate in
access to its educational programs and activities, or with respect
to hiring or the terms and conditions of employment, on the basis
of race, color, national origin, religion, sex, gender identity and
expression, political affiliation, age, disability, veteran status,
genetic information or sexual orientation.
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