Parking Operations Specialist

Hiring Department

UMKC Parking Operations - Division of Finance and Administration

Job Description

Provides general administrative and business support that may include a broad range of duties, such as:

• Assists customers over the phone, by email, and in-person.
• Affiliates vehicles in violation with owner.
• Conduct point-of-sale transactions including payments via cash, check, and credit/debit card.
• Communicates via email with excessive parking regulation violators.
• Communicates via radio with field staff and police department.
• Issues parking permits for students, employees, visitors, and contractors.
• Process employee payroll deductions (start and stop) for parking permits.
• Interdepartmental financial transfers.

In addition, this position:

• Focuses on completing work effectively, efficiently and in a timely fashion.
• Understands how own work impacts others in the team.
• Understands and abides by privacy regulations.
• Completes work with effective communication skills.
• Provides information to, and exchanges information with, appropriate parties.
• Uses existing procedures to solve routine problems and perform a variety of tasks.
• May be required to lift up to 25 pounds unassisted, from ground level or above shoulder height.

Minimum Qualifications

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Applies acquired skills to perform a range of activities for the job.
• Continues to develop skills to perform routine activities.
• Successful candidates will be detail oriented, possess strong verbal communication skills, and maintain flexibility to address multiple requests.
• An understanding of basic accounting principles is a plus.
• Valid driver's license.