"Part - Time Computer Lab Assistant/Tech, OTS - FY 2026"

Job Description

The primary role of the Part-Time Assistant/Tech in the Office of Technology Services (OTS) department is to provide direct support to students in the computer lab, ensuring a welcoming and productive environment for learning and technology use. Responsibilities include assisting with basic troubleshooting, guiding students through software and system usage, and maintaining lab organization and readiness.

Candidates who demonstrate exceptional work ethic, strong IT knowledge, and technical skills may also be invited to contribute to the broader efforts of the department. These contributions could include supporting front and backend systems, participating in technical projects, and assisting with departmental initiatives that enhance digital services across campus.

This paid part-time position reports directly to the manager and/or full-time technicians as directed. On-site training in all processes and tools will be provided.

The individual must understand and be committed to the efficient operation of the department while maintaining confidentiality. The individual must take pride in the details of the position and be proficient at prioritizing and handling multiple tasks.

• Assist in the computer lab front desk with computer station and/or printer issues or questions.
• Troubleshoot basic hardware, software, and network connectivity problems on campus, configure equipment, inventory assets and peripherals, and basic record-keeping of job activities.
• Maintain organization and cleanliness of the labs, office and workbenches, which may include cleaning, vacuuming, recycling of boxes and packaging materials.
• Setup and image devices for bench stock and/or support engineers. This may include assisting the engineers in transporting, installing, securing and cable managing devices at all classrooms, labs, and/or staff offices.
• Bench stock inventory and reporting of all technological and non-technical equipment.
• Assist with asset handling for surplus, salvage, moves, etc. under the supervision of the OTS staff as needed.
• Assist support engineers with customer facing situations troubleshooting and resolving technical issues for faculty, staff, and students in lab and classroom environments (on-site training provided).
• Answers questions and direct students, faculty, and staff to appropriate resources when inquiries are made in person or by phone.

Required Qualifications

• Must be dependable, punctual, self-motivated, work with minimal supervision.
• Smile and be productive in your work, including good customer service skills (in-person or remotely).
• Knowledge of computers, office applications, and Internet skills (additional training will be provided).
• Proficient in Office apps (Word, Excel, Outlook, etc.) and excellent writing skills.
• Familiar with calendar scheduling, Internet searching and document editing/creation.
• Able to physically transport and maintain equipment including under desks.
• Able to lift and transport 25-50+ lbs. repeatedly throughout the day.
• Maintain academic standing to maintain employment where applicable.

Required Courses and Certifications

• Successfully completed IS101 with a grade of C or better. Equivalent course or study may be considered. (Attach verifiable copy of transcript)
• Microsoft Office Specialist (Associate Level) MOS Word
• Microsoft Office Specialist (Associate Level) MOS Excel
• (Attach verifiable copies of each)

Preferred Qualifications

• MTA, CompTIA (A+, Network+, Cloud+, Security+), ACMT, HDI, etc.
• Pursuing an IT-related vocation.
• Letter of reference from faculty

Attachments

• Verifiable copy of course/degree transcript
• Verifiable copy of certification(s)

Salary Information

$12.00 Per Hour

Exempt: No

Full-Time Equivalent: 48.8%

Required Attachment(s)

To be considered for this position, upload the following documents to your application:

• Resume - List a detailed description of the major duties that you performed as part of each job.
• Cover Letter
• Class Schedule (If Applicable)
• Un-official CSN Transcripts (If Applicable)
• Any IT Certification (Optional)

Posting Close Date

06/30/2026

Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials. All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement. This position may require that a criminal background check be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. Schedules are subject to change based on organizational needs. CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.