Part Time - Food Service Associate, UTK

SUMMARY:

Provides responsive and high quality customer services to promote positive impressions to customers. Works efficiently as a team member, taking initiative to perform tasks, resolve problems and ensure successful outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:

NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Processes cash, credit card, and meal card transactions.
• Assists with stocking/restocking of inventory and replenishment of food items, utensils, napkins, etc.
• Provides quality customer service while ensuring compliance with policies and standards.
• Uses interpersonal skills to build customer confidence.
• Maintains positive working relationships with customers and peers.
• Observes all safety and Company rules and regulations in the performance of duties.
• Prepares products as assigned by production records.
• Follows approved recipes and standards for consistency and accuracy of products.
• Maintains the cleanliness of the workstation at all times.
• Follows all sanitation guidelines ensuring fresh, wholesome products.
• Operates and maintains kitchen equipment in a safe and efficient manner.
• Assists with accepting deliveries and stores raw food products according to established standards.
• May assist in the cleaning of equipment, tools, or pans.
• Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
• Other duties as assigned

Minimum Requirements

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree equivalent is required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Strong communication and interpersonal skills are required.

Food Handler certificate from the County of San Diego is preferred.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

LANGUAGE SKILLS:

Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives.

Requires the ability to effectively communicate with customers and employees using good voice quality that is conversational and professional.

MATHEMATICAL SKILLS:

Basic math skills with the ability to count in ascending or descending order. Must be able to add, subtract, multiply and divide.

REASONING ABILITY:

Requires the ability to apply common-sense understanding to carry out general written or oral instruction.

MANUAL DEXTERITY:

Requires the ability to use a variety of equipment and utensils.

PHYSICAL COMMUNICATION:

Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds. Physical appearance presented to the public and internal employees must be professional.

PHYSICAL DEMANDS:

Must be able to operate cash registers. While performing the duties of this job, the employee is frequently required to stand for prolonged hours and handle different objects. Employee is occasionally required to stand, walk/move. Must be able to move, lift or carry heavy objects or materials up to 50 pounds.

WORKING CONDITIONS AND HAZARDS

Work is regularly performed in a food production area where there is frequent exposure to food fumes or airborne particles. The employee frequently works near moving mechanical parts and is exposed to humid and hot conditions as well as cleaning chemicals. The noise level in the work environment is usually moderate.