Part time Front Desk Office Assistant, Evenings

About the Role

The EXCELerator is seeking a friendly, organized, and dependable Front Desk Office Assistant to provide evening support for our student success center. This position plays a key role in creating a welcoming and efficient environment for students, staff, and visitors. If you enjoy helping others, have strong communication skills, and thrive in a fast-paced setting, we'd love to have you on our team.

This is a part-time 16 hours per week schedule: Monday–Thursday, from 3:30 pm to 8:00 pm

Key Responsibilities

• Welcome students, staff, and visitors in a professional and friendly manner.
• Answer phone calls and direct inquiries to the appropriate staff member.
• Schedule academic and career coaching appointments.
• Maintain accurate records, assist with data entry, and generate reports as needed.
• Manage office supplies and help keep the front desk area organized.
• Prepare spaces for classroom visits and guide visitors to their destinations.
• Provide administrative support for staff and assist with event coordination.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Previous customer service or administrative experience preferred.
• Proficiency with Microsoft Office and the ability to learn new software systems.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and remain organized in a busy environment.
• Friendly, patient, and student-focused attitude.