provide back-up support to Library and Tutorial Services front line services, as needed.

ESSENTIAL KNOWLEDGE AND SKILLS:

Education/Training/Work Experience: 
•High School diploma or GED required with 2 years work related experience required OR
•Associate’s degree may be preferred 
•Proficiency in computer skills
•Excellent communication, both written and oral
•Excellent customer service skills

Specialized Knowledge & Skills:
•Knowledge of appointment scheduling software and data processing
•Customer service experience

Additional Information Required:
•Ability to multitask
•Attention to detail
•Ability to maintain confidentiality 
•Ability to prioritize workload
•Ability to use some discretion and judgment
•Ability to work within a team-oriented setting

Since 1964, Montgomery County Community College has been transforming the lives and communities to meet the evolving educational, workforce and cultural needs of Montgomery County at its Blue Bell and Pottstown campuses and online. MCCC’s comprehensive curriculum includes more than 100 associate degree and certificate programs as well as customized workforce training programs. As an Achieving the Dream Leah Meyer Austin Alumni Award recipient, MCCC is focused on removing barriers to access and improving student learning outcomes and completion. For the ninth year, MCCC has been named one of the Most Promising Places to Work in Community Colleges in the nation by the National Institute for Staff and Organizational Development for its commitment to diversity. For more information, visit mc3.edu.

Apply online: For the complete job description and to apply for this position, please visit https://www.mc3.edu/employment-opportunities  This position closes on 10/04/2026.

provide back-up support to Library and Tutorial Services front line services, as needed.

ESSENTIAL KNOWLEDGE AND SKILLS:

Education/Training/Work Experience: 
•High School diploma or GED required with 2 years work related experience required OR
•Associate’s degree may be preferred 
•Proficiency in computer skills
•Excellent communication, both written and oral
•Excellent customer service skills

Specialized Knowledge & Skills:
•Knowledge of appointment scheduling software and data processing
•Customer service experience

Additional Information Required:
•Ability to multitask
•Attention to detail
•Ability to maintain confidentiality 
•Ability to prioritize workload
•Ability to use some discretion and judgment
•Ability to work within a team-oriented setting

Since 1964, Montgomery County Community College has been transforming the lives and communities to meet the evolving educational, workforce and cultural needs of Montgomery County at its Blue Bell and Pottstown campuses and online. MCCC’s comprehensive curriculum includes more than 100 associate degree and certificate programs as well as customized workforce training programs. As an Achieving the Dream Leah Meyer Austin Alumni Award recipient, MCCC is focused on removing barriers to access and improving student learning outcomes and completion. For the ninth year, MCCC has been named one of the Most Promising Places to Work in Community Colleges in the nation by the National Institute for Staff and Organizational Development for its commitment to diversity. For more information, visit mc3.edu.

Apply online: For the complete job description and to apply for this position, please visit https://www.mc3.edu/employment-opportunities  This position closes on 10/04/2026.