At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in the areas of Registration, Financial Screening and Verification and patient throughput. Qualified candidates will demonstrate excellent communication and interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence.

The Patient Access Representative assigned to the Cashier Office is a key member of the Patient Access Services team, ensuring that patient valuables are collected, documented, secured and released in accordance with policy and compliance standards. The Cashier Representative is responsible for collecting patient balances due in our electronic POS payment system. The Cashier may also assist with securing regulatory signatures, and/or completing varied registration work lists. This role requires professional interaction with all hospital and clinical staff and facilitates a positive experience in all patient encounters.

Duties of a Patient Access Cashier may include the following, but are not limited to:

• Receives and releases petty cash bags to Patient Access Registrars.
• Reconciles petty cash bags to ensure that issued amount is consistently maintained.
• Responsible for collection and posting of applicable copayments, self-pay deposits or private room charges in the electronic POS Payment System.
• Verifies monies received from Ancillary Departments and prepares daily deposit.
• Accepts patient valuable envelopes brought to the Emergency Dept. or Hospital Main Cashier by registration or nursing personnel and validates content list.
• Responsible for verification and accurate documentation of patient valuables collected. Ensures proper storage and release. Escalates discrepancies to Senior Manager.
• Conducts secured valuable inventory audits.
• Follows policy and procedure for management of unreleased valuables.
• When appropriate, provides parking validation to patients and visitors and employees.
• Assists in securing verbal consents for isolation patients to ensure regulatory compliance.
• Completes work list tasks as assigned.
• Communicates professionally with colleagues, patients and answer calls directed to the Cashier Office.
• Secures Cisco telephones used by Emergency Department Registrars. Maintains phone assignment logs.

Qualifications

Required:

• Associates Degree with one year working experience in banking, cashiering, or customer service. Or in lieu of degree, two years' experience working in banking, cashiering, or customer service.
• Excellence in verbal and written communication, computing and multi-tasking skills.
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, and Word.
• Ability to work with multidisciplinary teams.

Preferred:

• Experience working in a hospital or other healthcare setting.

Please Note: Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration.

Special Notes: Resume/CV should be included with the online application.

Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in the areas of Registration, Financial Screening and Verification and patient throughput. Qualified candidates will demonstrate excellent communication and interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence.

The Patient Access Representative assigned to the Cashier Office is a key member of the Patient Access Services team, ensuring that patient valuables are collected, documented, secured and released in accordance with policy and compliance standards. The Cashier Representative is responsible for collecting patient balances due in our electronic POS payment system. The Cashier may also assist with securing regulatory signatures, and/or completing varied registration work lists. This role requires professional interaction with all hospital and clinical staff and facilitates a positive experience in all patient encounters.

Duties of a Patient Access Cashier may include the following, but are not limited to:

• Receives and releases petty cash bags to Patient Access Registrars.
• Reconciles petty cash bags to ensure that issued amount is consistently maintained.
• Responsible for collection and posting of applicable copayments, self-pay deposits or private room charges in the electronic POS Payment System.
• Verifies monies received from Ancillary Departments and prepares daily deposit.
• Accepts patient valuable envelopes brought to the Emergency Dept. or Hospital Main Cashier by registration or nursing personnel and validates content list.
• Responsible for verification and accurate documentation of patient valuables collected. Ensures proper storage and release. Escalates discrepancies to Senior Manager.
• Conducts secured valuable inventory audits.
• Follows policy and procedure for management of unreleased valuables.
• When appropriate, provides parking validation to patients and visitors and employees.
• Assists in securing verbal consents for isolation patients to ensure regulatory compliance.
• Completes work list tasks as assigned.
• Communicates professionally with colleagues, patients and answer calls directed to the Cashier Office.
• Secures Cisco telephones used by Emergency Department Registrars. Maintains phone assignment logs.

Qualifications

Required:

• Associates Degree with one year working experience in banking, cashiering, or customer service. Or in lieu of degree, two years' experience working in banking, cashiering, or customer service.
• Excellence in verbal and written communication, computing and multi-tasking skills.
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, and Word.
• Ability to work with multidisciplinary teams.

Preferred:

• Experience working in a hospital or other healthcare setting.

Please Note: Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration.

Special Notes: Resume/CV should be included with the online application.

Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.