Patient Navigator

Patient Navigator

Company: University of Oklahoma

Category: Health and Medical Services

Type: Full-Time

Job Number: 260436

Organization: Medicine Infectious Diseases

Job Location: Oklahoma-Oklahoma City-Health Sciences Center

Schedule:

Work Schedule: Monday - Friday, 8AM - 5PM

Work Type: Onsite

Salary Range: Commensurate based on experience.

Benefits Provided: Yes

Required Attachments: Resume

Job Description:

Assists with the daily functions, patient outreach, and identification of community resources for patients, patient counseling and education for the multi-disciplinary clinic.

Duties:

• Responsible for patient counseling and referrals for patient needs.
• Assists with coordinating patient care.
• Responsible for the on-going daily management of patient continuity of care for patients entering and going through the multi-disciplinary clinics.
• Organizes and assists with conducting community outreach on behalf of the Program.
• Maintains a customer service program to ensure a high quality service and customer satisfaction for patients in the clinical setting.
• Creates and conducts surveys for evaluating satisfaction of the users of the program.
• Participates in and initiates advancement of hospital, community and patient relations.
• Survey and follow-sup with referring providers to ensure high quality customer service.
• Meets with patients to ensure customer satisfaction with the Program and hospital experience.
• Utilizes and/or creates databases for tracking and following patients through out-patient clinical settings.
• Organizes and analyzes program data on a regular basis.
• Creates and maintains referring physician informational databases.
• Maintains all documentation and files on behalf of the program.
• Performs various duties as needed to successfully fulfill the function of the position.

Job Requirements

Required Education and Experience: Bachelor's Degree in Health Education, Social Work, Psychology, Nursing, or health related field AND:

• 12 months experience in a medical or clinical care setting.

Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's Degree for a total of 60 months experience.

Certifications:

• A license from the State of Oklahoma related to the required health field.

Advertised Physical Requirements:

Physical:

• Sitting for long periods of time.
• Speaking and listening.

Environmental:

• Office Environment.

Departmental Preferences:

• Bilingual - English/Spanish

*** This position is located at an OU Health operated facility. The selected applicant will also be an OU Health contingent worker. ***

Hiring contingent upon a Background Check?: Yes

Special Indications: None

Job Posting: Mar 9, 2026

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