This position serves as integral members of the clinic staff, and patient financial services teams in the College of Dentistry. The full time position will specifically be responsible for all revenue cycle functions for our evening clinic included, but not limited to, check in, check out, scheduling follow up appointments, Insurance billing and cashiering functions.
Full Time Mon-Thur evening, 11:00 AM 8:00 PM (40 Hrs/Week)
Candidate must be able to push / pull carts containing office supplies, bend / stretch / twist to pick up supplies, maintain office appearance, stand and walk for periods of time serving and assisting customers.
Required: 2 years experience in customer service or communications, including analyzing & interpreting information, operation of computer and related peripheral equipment, and in information research & analysis.
Desired: 2-4 years experience customer service with direct (in person) contact, preferably Healthcare, Dental/Medical office environment, experience using computers to generate a variety of materials ranging from basic to complex; considerable data entry experience with a high level of proficiency using Microsoft Office (word and excel); ability to use basic office equipment; fax machines, copiers / printers, laminators; a high level of verbal and written skills; ability to contribute and work within a face-paced team environment.
Targeted Pay Range: $18.37 - $23.99 (based on experience and education)
FUNCTION: Finance
SUBFUNCTION: Revenue Cycle Services
CAREER BAND: Individual Contributor - Technical
CAREER LEVEL: T3