Effectively utilize computer applications such as IDX/GE,
RevenueCycle, PowerChart, Microsoft Office applications, Microsoft
Teams, Zoom, etc.
Remain courteous and respectful with patients, co-workers, and
outside contacts. Adhere to the UMHC Culture of Yes.
Answer phone calls and route to appropriate party.
Request, prepare, and ensure the completeness of the patient
medical record while following compliance standards.
Respond to routine inquiries from all outside agencies and
referral sources by phone, email, and face-to-face visits in a
professional and knowledgeable manner while adhering to
departmental and University policies and procedures.
Assist with completing insurance preauthorizations.
Maintain inventory of office and lab supplies; prepare and
place orders for supplies through the College of Health Sciences
(CHS) procurement process.
Maintain the general appearance of the waiting room, reception
area, and clinic rooms; straighten magazines, chairs and other
light furniture.
Administrative Support for 6 faculty members.
Perform other clerical duties as assigned in a competent and
timely manner.
Other duties as assigned
Shift
Monday – Friday
7:45am – 4:45pm
Minimum Qualifications
High school diploma or an equivalent combination of education and
experience from which comparable knowledge, skills and abilities
can be acquired.
Six (6) months of experience with frontline customer service and
guest relations duties and skills.
Preferred Qualifications
- Bachelor’s Degree
- Prior experience in a health care setting, hospital admissions,
registration, medical office, and use of medical terminology
strongly preferred.
Anticipated Hiring Range
Anticipated Hiring Range: $15.81 - $20.37
Grade: PAT 4A
University Title: Patient Service Representative
Internal applicants can determine their University title by
accessing the Talent Profile tile in myHR.
Application Materials
Completed online application, cover letter, and resume are
required.
Applications must be submitted on-line through the University of
Missouri website:
https://hr.missouri.edu/job-openings ( search
for Job Opening 60699 ).
Application Deadline
Applications will be reviewed until well-qualified applicants are
identified to advance to the interview process.
Sponsorship Information
Employment visa sponsorship is not available for this
position.
Other Information
At the Mizzou College of Health Sciences
https://healthsciences.missouri.edu/about/, we work
every day to improve the health and well-being of individuals and
communities.
As the home of the most popular major on campus, we teach Mizzou
students who care about health and are dedicated to serving others.
In addition to learning in the classroom, our students spend more
than 80,150 hours helping patients every year.
Our faculty are driven to solve real-world problems. They lead the
way by conducting research that has power and purpose. From
expanding the use of technology in health care to improving mental
health and learning in schools, we are discovering ways to make
life better for everyone.
Through clinics and community outreach programs, we provide vital
services to members of our community and training for our students.
We are proud to serve Missourians today while preparing the
workforce of tomorrow.
Community Information
Columbia offers small-town friendliness with big city features and
a high quality of life for people of all ages and interests.
Founded on education and known as an ideal college town, its
location also makes it an attractive spot for businesses and
travelers. Located on Interstate 70 and U.S. Highway 63, Columbia
is right in the middle of the state and the nation. Just a couple
hours’ drive from St. Louis and Kansas City, Columbia is Boone
County’s largest population center offering big-city culture,
activities, and resources with a low cost of living. Columbia is
home to a variety of restaurants and entertainment venues and hosts
more than a dozen festivals each year. If you want to grow your
career, continue your education, raise a family, and retire,
Columbia is a good place to be!
Benefit Eligibility
This position is eligible for University benefits. As part of your
total compensation, the University offers a comprehensive benefits
package, including medical, dental and vision plans, retirement,
paid time off, short- and long-term disability, paid parental
leave, paid caregiver leave, and educational fee discounts for all
four UM System campuses. For additional information on University
benefits, please visit the Faculty & Staff Benefits website at
https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement
Equal Employment Opportunity
The University of Missouri is an
Equal Opportunity Employer.
To request ADA accommodations, please call the Director of
Accessibility and ADA at 573-884-7278.
60699
