Patient Services Specialist
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.
Major/Essential Functions
- Complete patient data entry obtained from hospitals and clinics.
- Work closely with peers to organize workload.
- Manage daily census and registration updates.
- Work with collection staff to resolve eligibility issues.
- Other duties as assigned.
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