Patient Services Specialist

Extended Job Title

Patient Services Specialist

Position Description

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.

Requisition ID

43971BR

Travel Required

Up to 25%

Pay Grade Maximum

31.5

Major/Essential Functions

• Responsible for answering telephones
• Check in and out patients
• Verify patient demographics
• Verify insurance and insurance benefits
• Able to work in a fast paced environment and provide great customer service.

Grant Funded?

No

Pay Grade Minimum

15

Pay Basis

Hourly

Schedule Details

Monday - Friday 8am to 5pm

Work Location

Midland

Preferred Qualifications

Bilingual English/Spanish

Department

Ob Gyn Ode General

Required Attachments

Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Occasional Duties

Other duties as assigned

Shift

Day

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications

• High School diploma or GED
• 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.