Patient Services Supervisor

Extended Job Title

Patient Services Supervisor

Position Description

Champions a values based culture to promote unit effectiveness. Directs and supervises Patient Services staff in the processing of patients. Supervises scheduling of appointments, patient visits, the receiving of patients, and the maintenance of records; supervises processing of charges for clinic services, filing of insurance claims, responses to requests for information from patients and insurance companies and the maintenance of related information for the department. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor.

Requisition ID

44767BR

Travel Required

Up to 25%

Pay Grade Maximum

39.1

Major/Essential Functions

• Directs and supervises Patient Services staff
• Directs processes insurance eligibility
• Assists staff in the creation of patient estimates
• Helps staff obtain authorizations

Grant Funded?

No

Pay Grade Minimum

15.64

Pay Basis

Hourly

Schedule Details

Monday - Friday; 8:00 - 5:00

Work Location

Lubbock

Preferred Qualifications

• Experience in a clinic or physician's office preferred.
• Three years of experience at TTUHSC in the Patient Services Program,
• One year of supervisory experience.

Department

SOM Admin PSS Lbk

Required Attachments

Resume / CV

Job Type

Full Time

Shift

Day

Required Qualifications

A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement