Pediatric Gastroenterology Pancreas Nurse Coordinator

Job Summary

The Department of Pediatrics at the University of Utah School of Medicine is seeking a Clinical Nurse Coordinator to function as a member of the Pediatric Gastroenterology team at Primary Children's Hospital. The team consists of 10 RN's working with 4 NP's and 21 MD's. Responsible for delivering professional nursing care to patients in-person, via phone, or via patient portal. Utilizes strong organizational and leadership skills to assess patient status; implements clinical nursing interventions to modify symptoms; develops, implements, and evaluates patient care plans and patient education materials to enhance and improve outcomes; and ensures a safe and therapeutic environment. 
 
This position requires an on-site presence most days per week, but may allow for occasional telecommuting work, dependent on operational needs. The on-site days will vary each week depending on the assigned providers' schedules. Job location is expected to be primarily at the Intermountain Primary Children's Hospital Salt Lake City campus, but may also require a few days per month at the Intermountain Primary Children's Hospital Miller Campus located in Lehi, UT or Layton, UT depending on clinical needs. 
 
The University of Utah offers a comprehensive benefits package including:

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

Essential Functions ~0.30% FTE - General GI:

1. Performs phone management with patients' parents, chart review, care coordination, triage, and problem management.
2. Discusses patient and family concerns in person/over the phone and/or via the electronic health record.
3. Provides and develops patient/family education materials surrounding common Gastroenterology disorders; communicates education best practices to proactively answer common questions to reduce future messages.
4. Communicates adjustments in treatment plan to families.
5. Formulates care plans for specific patients and documents the nursing process in patient's record.
6. Evaluates patient response to interventions and modifies plan of care as needed to achieve health care goals. Communicates adjustments or changes in treatment plans to patient/family.
7. Develops and participates in educating patients and their families about care programs.
8. Communicates lab & other test results to families.
9. Provides medication refills.
10. Assists providers and staff with patient-related paperwork such as letters of medical necessity, DMV forms, school care plans, and preauthorization.
11. Maintains a safe and therapeutic patient care environment.
12. Works closely with triage team and gastroenterology staff to provide high quality, efficient care to patients and their families.
13. Keeps current on advances in nursing care by participating in educational programs.
14. Orients and educates new staff in nursing techniques and departmental procedures.
15. Utilizes knowledge of medications, procedures, infection control, and safety precaution, and initiates appropriate interventions in crisis situations.
16. Participates in total quality management to positively affect patient and system outcomes to improve care.

~0.70 FTE - Pancreatitis patients:

1. Provides nursing support to the pancreatitis clinic, managing care coordination, triage, patient education, and follow-up for a complex pediatric pancreatitis population.
2. Coordinates closely with pancreatitis-specialized physicians, the Advanced Endoscopy Clinical Nurse Coordinator, registered dietitians, behavioral health providers, and other interdisciplinary team members to support comprehensive, coordinated patient care across the continuum.
3. Prepares patients for clinic visits by completing thorough chart review and pre-visit planning, including summarizing interval history since the last visit (e.g., hospitalizations, emergency department visits, laboratory results, imaging, procedures, medication changes, and external records) to support efficient clinic flow and accurate provider documentation.
4. Collects and enters patient data relevant to pancreatitis care and outcomes, including use of REDCap, to support quality improvement initiatives and future research efforts, in accordance with institutional policies and approved protocols.
5. Assists with in-clinic patient and family needs, including care coordination, clarification of treatment plans, and real-time support during clinic visits.
6. Prepares and manages patient-related documentation and paperwork, including school notes, medication administration forms, 504 plan documentation, letters of medical necessity, and other forms requiring provider review and signature.
7. Supports medication access by assisting families with medication assistance programs, insurance coordination, and affordability resources when applicable.
8. Facilitates referrals to other specialties and services as directed by providers, ensuring timely coordination and follow-up.
9. Communicates with the prior authorization team to support medication approvals, procedures, and diagnostic testing for pancreatitis patients.
10. Provides and coordinates post-clinic follow-up with patients and families to reinforce care plans, address questions or concerns, and ensure continuity of care.
11. Supports the Advanced Endoscopy Clinical Nurse Coordinator's patients and providers during planned or unplanned absences to ensure uninterrupted patient care.

The above responsibilities will be shared with other nurses and medical assistants in the Department. Incumbent will be expected to provide high quality patient care in an organization focused on patient safety, patient and parent satisfaction, and positive patient outcomes; advocates for patients and families to ensure unique needs are met; collaborates with highly skilled team members dedicated to achieving patient goals and providing world class care; actively participates in educational opportunities. Education in patient management is ongoing with the help of division practitioners and support staff. This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

DisclaimerThis job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Required
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.
Two years general nursing experience.

Preferred
Bachelor's degree in Nursing or equivalency (one year of education can be substituted for two years of related work experience).
One year of directly related experience in an area of specialty is preferred.
Some positions may require additional certifications such as Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Neonatal Resuscitation Program (NRP) within one year of hire.

Preferences

Department Preferences

• Strong organizational skills as well as demonstrated effective communication skills.
• Familiarity with GI diagnoses and/or procedures.
• Five years of nursing experience.
• Previous pediatrics experience.
• Bachelor's degree in nursing.

Applicants will be screened according to preferences.

Special Instructions

Requisition Number: PRN44996B
Full Time or Part Time? Full Time
Work Schedule Summary: Full-time, 40 hours per week. 4 days per week, 10-hour shifts or 5 days per week, 8-hour shifts. Off day to be discussed with the manager. Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirements or performance. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently. 
Department: 00848 - Pediatric Administration
Location: Campus
Pay Rate Range: $34.19 - $43.00
Close Date: 8/11/2026
Open Until Filled: