Program Coordinator, Academic Innovation

Job Description

About Brown: Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world.

About the Opportunity: Brown University's School of Professional Studies (SPS) brings a Brown education to new audiences of learners: those focused on the development of skills and a breadth of knowledge necessary for professional success and leadership.

Responsibilities: Reporting to the Director of Academic Innovation, this part-time, 3-month temporary position serves as a vital operational member of the Academic Innovation unit within the School of Professional Studies (SPS). The Program Coordinator is responsible for executing the essential administrative, data, and research functions that ensure the operational continuity and strategic growth of the School's online graduate programs.

Program Administration

• Maintain accurate records of student progress, program metrics, and other relevant data, both internally and via University CRM/SIS databases.
• Prepare reports and presentations for stakeholders, highlighting program achievements and areas for improvement.
• Monitor department inboxes and provide timely responses to student inquiries.
• Allocate student scholarships each semester in the University's Student Information System (SIS).
• Manage a variety of administrative functions across the online graduate portfolio.
• Conduct end-of-semester grade audits and drafts academic warning or dismissal notifications as needed.
• Contribute to academic calendar planning, dashboard management, and course registration & graduation audit processes.
• Coordinate class visits for admitted students, including confirming date and time and sending follow-up surveys.
• Maintain & update student & faculty onboarding google websites.
• Other duties as assigned

Academic Innovation Administration

• Conduct comprehensive market benchmarking to support the design of new academic offerings.
• Perform secondary research on competitor curricula, pricing, and delivery models.
• Assist in the drafting and assembly of formal program proposals, ensuring all administrative components and data-driven justifications are prepared for leadership review.
• Other duties as assigned

Qualifications

Education and Experience: Bachelor's degree and at least 1 year of administrative experience is required, preferably in higher education or an education setting; or an equivalent combination of education and experience.

Job Competencies: Excellent organizational and time management skills with a high level of attention to detail. Familiarity with CRM, LMS and SIS systems (Slate, Canvas and Banner preferred). Ability to handle sensitive information and maintain confidentiality. High-level knowledge of Google Suite, including deep understanding of google sheets (or Excel). Ability to work independently on task-oriented projects with minimal supervision. Effective written communication skills for administrative reporting and internal coordination.