Program Management

Job Summary

Program Management Direct/Manage/Supervise the design and implementation of programs that carry out the mission of the university. Develop strategies and goals to create programs offering the greatest impact to the community. Determine short- and long-term program plans to meet organization goals. Oversee the coordination and daily work activities of the programs. Represent the interest of assigned program participants, both inside and outside of the organization. Manage volunteers, members, and staff.

The Office of Undergraduate Studies invites applications for the position of Program Manager, Learn+Earn, an innovative and high-impact student employment and completion program that provides structured professional development and career support to students who are currently employed at the university. From admission to graduation, the units of the Office of Undergraduate Studies at the University of Utah provide every student with an exceptional educational experience that empowers them to lead transformational lives wherever their educational and professional futures take them. Learn+Earn provides opportunities for students to understand their career goals, explore and develop career-adjacent skills, receive professional polishing to graduate career-ready, and be positioned to become leaders in their community. The Program Manager will report to the Sr. Director of U Career Success, and is responsible for coordinating with campus partners to support student success and completion efforts while creating a core system for on-campus employment professional development. This team member will connect with career coaches, human resources, financial aid and scholarships, and Undergraduate Studies to support an exceptional employment experience.

Learn more about the great benefits of working for the University of Utah: benefits.utah.edu

Responsibilities

• Develop and maintain strategic partnerships with on-campus employers and hiring departments to increase awareness of the Learn+Earn program, promote student participation, and expand opportunities aligned with student career goals.
• Monitor and report on the completion of professional development and scholarship requirements for Learn+Earn students.
• Track mid-term and semester student data, including GPA and enrolled credit hours, and conduct necessary interventions.
• Create, update, and maintain content within Canvas course shells for multiple student cohorts
• Serve as a liaison to the U Career Success team.
• Collaborate with campus employers, U Career Success, and other stakeholders to design, implement, and continuously improve professional development curriculum and experiential learning opportunities that support student career readiness and program outcomes.
• Connect students to relevant workshops and information sessions for career-related events across industries such as health and technology.
• Identify opportunities for program growth and expansion by building relationships with campus partners, assessing student and employer needs, and recommending enhancements to services, curriculum, and student engagement strategies.
• Serve as a primary point of contact for students, faculty, campus employers, and other stakeholders involved in the Learn+Earn program.
• Track and analyze student participation, engagement, and completion rates in program requirements and professional development activities; prepare reports and recommendations to support continuous improvement and demonstrate program impact.
• Conduct regular assessments of the program and provide reports on its effectiveness, student success rates, employer engagement, and areas for improvement.
• Other duties as assigned.

Manager, Program Management

Direct/Manage/Supervise the design and implementation of programs that carry out the mission of the university. Develop strategies and goals to create programs offering the greatest impact to the community. Determine short- and long-term program plans to meet organization goals. Oversee the coordination and daily work activities of the programs. Represent the interests of assigned program participants, both inside and outside of the organization. Manage volunteers, members, and staff. First-level manager. Manages the activities of supervisors and/or individual contributors. Responsible for hiring, firing, performance appraisals, and pay reviews. Broad knowledge of the field with demonstrated leadership skills. Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Supervisor, Program Management: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Senior Supervisor, Program Management: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Manager, Program Management: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience. Senior Manager, Program Management: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience. Associate Director, Program Management: Requires a bachelor's (or equivalency) + 10 years or a master's (or equivalency) + 8 years of directly related work experience. Director, Program Management: Requires a bachelor's (or equivalency) + 12 years or a master's (or equivalency) + 10 years of directly related work experience. Senior Director, Program Management: Requires a bachelor's (or equivalency) + 14 years or a master's (or equivalency) + 12 years of directly related work experience.

Preferences

• Experience working with on and off-campus employers
• Experience with career-readiness programs