Program Manager
Position Purpose:
Dartmouth will often bundle a group of capital projects with a common objective into a discrete program. The Program Manager has supporting responsibility for the execution and management of specific capital program(s). These programs will be defined by the Senior Director, Project Management Services, as priorities are defined by senior College leadership. The position is responsible for the successful delivery of capital projects assigned to themselves, direct reports, and/or external project managers, including planning, estimating, budget control, permitting, construction, scheduling, reporting, and problem solving.
Dartmouth’s Campus Services is responsible for planning, design, construction and operation of Dartmouth’s buildings, campus landscape and infrastructure. Dartmouth’s facilities include over 5 million square feet of space in 165 buildings. These facilities serve over 5,600 students and 5,000 faculty and staff in a variety of academic, research, administrative, athletic, and residential spaces.
Required Qualifications - Education and Yrs Exp:
Bachelors plus 6 or more years' experience or combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities:
- Ten years of direct experience in planning, design and management major capital construction projects, including LEED certified buildings.
- Experience building effective capital programs.
- Documented success in meeting budget and schedule targets.
- Bachelor’s degree in a technical field (engineering or architecture) or related to construction or project management or the equivalent.
- Skills in interpreting architectural and construction contracts.
Preferred Qualifications:
- Familiarity with high performance buildings, landscape design, construction and standards.
- Knowledge of utility systems, current energy efficient building systems, and energy conservation best practices.
- Excellent communication skills.
- Conceptual thinker who is attentive to details.
- Ability to work with diverse and at times opposing constituencies.
- Familiarity with Town, State, and Federal codes and ordinances.
- Knowledge of OSHA construction safety standards and regulations.
- Ability to develop and maintain project budgets, cash flow projections and schedules.
Program Management
- Recommends priority of renovation and renewal projects within the program in collaboration with the other Directors and Managers within Campus Services. Develops proposals to substantiate program priorities and resulting impact on Dartmouth’s buildings, infrastructure, and capital/operating budgets.
- Collaborates with the Assistant Director for Renovation & Renewal to develop and apply project delivery methods to assure best value results. Participates as a senior member of team of professionals in project planning and programming.
- Serves as main Dartmouth point of contact for external owner’s project management (OPM) teams. Ensures OPM follows appropriate College policies and procedures – particularly related to communication, procurement, and internal approvals.
- Establishes estimating and cost control procedures to ensure efficient utilization of institutional funds.
- Evaluates and tracks performance parameters including program-level budgets, schedules, and approvals. Supports reporting to administrative, faculty and trustee committees on program status and all associated facilities design and construction projects.
- Works with considerable latitude and independence under the general guidance of the Assistant Director of Renovation & Renewal. Takes initiative in anticipating technical issues and problems that will confront the College.
Percentage Of Time: 50
Project Management
- For assigned projects, leads the capital project delivery process through the study, design, construction and close-out phases of new construction and renovation projects. Facilitates communication throughout project, particularly during transition from one phase to the next. Develops and maintains project schedules and budgets from planning through project closeout.
- Keeps stakeholders well-informed of project status through regular team meetings and presentation of capital project reports. Takes leadership role to resolve areas of disagreement between project stakeholders. Collaborates and coordinates activities with the Directors and Managers within Campus Services including project scope, impact on operations, and technical specifications.
- Manages the project team composed of consultants, contractors, and College stakeholders to develop and review construction documents consistent with the approved project scope and budget.
- Manages the bidding and construction process to ensure timely delivery of facility. Arranges and monitors the timely and orderly Project Closeout activities.
- Coordinates submissions to Jurisdictional Authorities for permitting and ensures compliance with appropriate regulations.
- Responsible for project quality control and cost control. Provides budget updates, reviews proposed change orders and discusses project issues with the AD as needed. Coordinates the value engineering process.
- Actively applies sustainability and energy efficiency principles.
Percentage Of Time: 25
Staff Management
- Guides and gives technical and managerial assistance to subordinate employees in the performance of their duties. Collaborates with the AD and other Facility Directors to ensure parallel personnel administration policies and objectives among staff.
- Works with Campus Services Financial Office to ensure appropriate fiscal, procurement, and resource administration within area of responsibility.
Percentage Of Time: 15
Culture and Employee Belonging
We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.
- Demonstrates a commitment to inclusion, and cultural awareness through actions, interactions, and communications with others.
- Participates in division wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect)
- Collaborates, when appropriate, on other CEB-related initiatives within the division and College
Percentage Of Time: 10
Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
Performs other duties as assigned.
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