Program & Evaluation Manager, ImpactED
University Overview
The University of Pennsylvania, the largest private employer in
Philadelphia, is a world-renowned leader in education, research,
and innovation. This historic, Ivy League school consistently ranks
among the top 10 universities in the annual U.S. News & World
Report survey. Penn has 12 highly-regarded schools that provide
opportunities for undergraduate, graduate and continuing education,
all influenced by Penn's distinctive interdisciplinary approach to
scholarship and learning. As an employer Penn has been ranked
nationally on many occasions with the most recent award from Forbes
who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of
Philadelphia. The University is situated on a beautiful urban
campus, with easy access to a range of educational, cultural, and
recreational activities. With its historical significance and
landmarks, lively cultural offerings, and wide variety of
atmospheres, Philadelphia is the perfect place to call home for
work and play.
The University offers a competitive benefits package that includes
excellent healthcare and tuition benefits for employees and their
families, generous retirement benefits, a wide variety of
professional development opportunities, supportive work and family
benefits, a wealth of health and wellness programs and resources,
and much more.
Posted Job Title
Program & Evaluation Manager, ImpactED
Job Profile Title
Coordinator C
Job Description Summary
The Program & Evaluation Manager manages ImpactED's
capacity-building programs and evaluation projects, helping
ImpactED and its partners learn, improve, and increase their
impact. The role combines program management and facilitation,
research and evaluation, partner engagement, and internal
operations to support high-quality, collaborative work.
Job Description
About ImpactED
Based in the University of Pennsylvania's College of Liberal and
Professional Studies, ImpactED is an evaluation and training center
that equips social and public sector organizations with critical
skills and data to accelerate social change.
We believe evaluation and training should be responsive to
community needs and used to inform continuous improvement and
learning. Our approach is designed in partnership with our clients
and customized to meet their unique needs. We work to bridge the
worlds of research and practice and have a proven track record in
helping organizations identify and meet their goals.
ImpactED approaches all of our work with a commitment to our core
values of collaboration, empathy, excellence, and continuous
improvement. To live into our values, we work to understand team
members' needs and priorities for work-life integration and value
flexibility in how work gets done. ImpactED offers flexible work
hours and supports creative approaches for completing work while
promoting balance between work and personal commitments. These
approaches involve use of non-traditional work hours and
locations.
For more information on our work and our commitment to DEIJ, please
visit our website at
www.impactedphl.com.
About the Position
The Program & Evaluation Manager plays a key role in
translating ImpactED's approach into high-quality programs and
projects. Working collaboratively with ImpactED staff, partners,
participants, and other stakeholders, the Manager manages complex
work from planning through implementation, facilitates engaging
learning experiences, contributes to research and evaluation, and
helps strengthen the systems that support ImpactED's work.
Responsibilities
Program Management & Implementation
- Lead participant recruitment and manage the application and
selection process for capacity-building programs.
Manage program workplans, timelines, and deliverables to ensure
high-quality and timely implementation.
Manage vendor and contractor processes, including setup and
onboarding.
Develop clear and engaging materials and communications for
program participants and partners.
Manage program and event logistics to create a seamless,
high-quality participant experience.
Facilitate practical, interactive learning experiences that
promote application, peer learning, and a collaborative community
of practice.
Plan and manage client and internal team meetings, including
developing agendas, facilitating discussions, documenting
decisions, and coordinating follow-up.
Evaluation Management & Implementation
- Manage evaluation project timelines and tasks.
- Manage logistics for data collection activities on external
evaluation projects, including focus group and interview
recruitment and programming and administering surveys in
Qualtrics.
- Facilitate focus groups and interviews with diverse stakeholder
groups.
- Conduct qualitative and quantitative data analysis.
- Write research and evaluation reports that are actionable and
responsive to client and community needs.
Strategy & Operations
- Develop and improve internal systems and processes that
strengthen team efficiency, coordination, and organization.
- Contribute to organizational learning and continuous
improvement through regular data reviews, after-action reflections,
and team planning.
- Collaborate with the ImpactED team to develop, implement, and
monitor annual strategic priorities.
Qualifications & Experience
- Bachelor's degree and 3 to 5 years of experience or equivalent
combination of education and experience is required.; Master's
degree preferred.
- Strong project and program management skills, with demonstrated
ability to manage multiple workstreams, timelines, and shifting
priorities.
- Strong organizational skills and attention to detail, with the
ability to coordinate complex program and project logistics.
- Excellent written and verbal communication skills, including
the ability to communicate effectively with participants, partners,
and colleagues.
- Experience facilitating meetings, workshops, focus groups, or
other interactive experiences.
- Experience with qualitative and/or quantitative data collection
and analysis.
- Ability to synthesize information and communicate findings
clearly through written reports, presentations, and other
materials.
- Ability to learn and use online platforms and systems that
support program and materials design, management, evaluation, and
organizational operations.
Mindsets & Approach
- Articulated passion for working with mission-driven
organizations
- Commitment to inquiry, reflective practice, and continuous
improvement
- Desire to work with and learn from diverse stakeholders
- Ability to accept feedback and engage in candid and honest
conversations
- Commitment to producing high quality work to help clients
respond to the needs and goals of the community they serve
- Ability to contribute to effectively to a collaborative,
team-oriented environment.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
School of Arts and Sciences
Pay Range
$65,628.00 - $79,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications,
experience, skills, and education as they directly relate to the
requirements of the position, and in alignment with salary ranges
based on external market data for the job's level. Internal
organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer.
Candidates are considered for employment without regard to race,
color, sex, sexual orientation, religion, creed, national origin
(including shared ancestry or ethnic characteristics), citizenship
status, age, disability, veteran status or any class protected
under applicable federal, state or local law.
Special Requirements
Background checks may be required after a conditional job offer is
made. Consideration of the background check will be tailored to the
requirements of the job.
University Benefits
- Health, Life, and Flexible Spending Accounts: Penn
offers comprehensive medical, prescription, behavioral health,
dental, vision, and life insurance benefits to protect you and your
family's health and welfare. You can also use flexible spending
accounts to pay for eligible health care and dependent care
expenses with pre-tax dollars.
- Tuition: Take advantage of Penn's exceptional tuition
benefits. You, your spouse, and your dependent children can get
tuition assistance here at Penn. Your dependent children are also
eligible for tuition assistance at other institutions.
- Retirement: Penn offers generous retirement plans to
help you save for your future. Penn's Basic, Matching, and
Supplemental retirement plans allow you to save for retirement on a
pre-tax or Roth basis. Choose from a wide variety of investment
options through TIAA and Vanguard.
- Time Away from Work: Penn provides you with a
substantial amount of time away from work during the course of the
year. This allows you to relax, take vacations, attend to personal
affairs, recover from illness or injury, spend time with
family-whatever your personal needs may be.
- Long-Term Care Insurance: In partnership with Genworth
Financial, Penn offers faculty and staff (and your eligible family
members) long-term care insurance to help you cover some of the
costs of long-term care services received at home, in the community
or in a nursing facility. If you apply when you're newly hired, you
won't have to provide proof of good health or be subject to
underwriting requirements. Eligible family members must always
provide proof of good health and are subject to underwriting.
- Wellness and Work-life Resources: Penn is committed to
supporting our faculty and staff as they balance the competing
demands of work and personal life. That's why we offer a wide
variety of programs and resources to help you care for your health,
your family, and your work-life balance.
- Professional and Personal Development: Penn provides an
array of resources to help you advance yourself personally and
professionally.
- University Resources: As a member of the Penn community,
you have access to a wide range of University resources as well as
cultural and recreational activities. Take advantage of the
University's libraries and athletic facilities, or visit our
arboretum and art galleries. There's always something going on at
Penn, whether it's a new exhibit at the Penn Museum, the latest
music or theater presentation at the Annenberg Center, or the Penn
Relays at Franklin Field to name just a few examples. As a member
of the Penn community, you're right in the middle of the
excitement-and you and your family can enjoy many of these
activities for free.
- Discounts and Special Services: From arts and
entertainment to transportation and mortgages, you'll find great
deals for University faculty and staff. Not only do Penn arts and
cultural centers and museums offer free and discounted admission
and memberships to faculty and staff. You can also enjoy
substantial savings on other goods and services such as new cars
from Ford and General Motors, cellular phone service plans, movie
tickets, and admission to theme parks.
- Flexible Work Hours: Flexible work options offer
creative approaches for completing work while promoting balance
between work and personal commitments. These approaches involve use
of non-traditional work hours, locations, and/or job
structures.
- Penn Home Ownership Services: Penn offers a forgivable
loan for eligible employees interested in buying a home or
currently residing in West Philadelphia, which can be used for
closing costs or home improvements.
- Adoption Assistance: Penn will reimburse eligible
employees on qualified expenses in connection with the legal
adoption of an eligible child, such as travel or court fees, for up
to two adoptions in your household.
To learn more, please visit:
https://www.hr.upenn.edu/PennHR/benefits-pay
Equal Employment Opportunity Statement
The University of Pennsylvania is an equal opportunity employer.
Candidates are considered for employment without regard to race,
color, sex, sexual orientation, religion, creed, national origin
(including shared ancestry or ethnic characteristics), citizenship
status, age, disability, veteran status or any class protected
under applicable federal, state, or local law.
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3624-Market-5W/Program---Evaluation-Manager--ImpactED_JR00127443
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