Prosthesis Services Lead

The Comprehensive Cancer Center Arthur G. James Hospital and Richard J. Solove Research Institute and Stefanie Spielman Comprehensive Breast Center are committed to providing high quality health services in detection, diagnosis, treatment and rehabilitation. With one location inside the Breast Center and another in the lobby of The James, Hopes Boutique serves countless cancer patients who can benefit from specialty garments (forms, mastectomy bras, lingerie and swimsuits, etc.), head coverings (wigs, hats, scarves), services (hair/wig styling, makeup artistry), or its wide variety of jewelry, lotions, books, and other retail products. Hopes Boutique and its specialized and talented staff comprise an integral part of the care team and the Breast Center/James Cancer Hospital offerings to its patients and families.

Position Summary

The Prosthesis Services Lead is responsible for directing the processes and making decisions to guide the operations of a specialized boutique. Specifically, the Prosthesis Services Lead will lead and closely oversee daily activities and operations, such as purchasing, inventory management, and personnel resourcing. Further, she/he will ensure consistent strength in customer service including leading and developing several frontline staff. As Prosthesis Services Lead, they will also be responsible for partnering with Manager to determine strategies to drive topline revenue growth and enhance profitability of Hopes Boutique.

Minimum Qualifications

For Hire:

High School diploma or GED. Certification or vocational training may be required. Associate degree in relevant field may be preferred. 4 years of relevant experience required. 6 or more years of relevant experience preferred.

Ongoing:

Meets mandatory education, inservice, and health surveillance requirements. Demonstrate competence in technical, interpersonal and cognitive skills required to meet essential job functions. Maintain a working knowledge of institutional and departmental policies and procedures.

Career Roadmap:

FUNCTION: Sales and Customer Service

SUB-FUNCTION: Retail

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T4