14.2% retirement contributions
Generous paid leave
time
11 paid
Holidays per year
50% tuition
reduction for employees, spouses, and dependent
children
Flex spending accounts
University provided basic employee
life insurance coverage equal to a salary of up to
$25,000
Variety of elective insurance
coverage, including life insurance, short and
long-term disability, accidental death & dismemberment,
accident, critical illness, hospital indemnity, and pet.
Free transit on most UTA services
Employee discounts on a variety of products and services,
including cell phones & plans, entertainment, health and
fitness, restaurants, retail, and travel
Professional development opportunities
Additional benefits information is available at
https://benefits.utah.edu/.
Responsibilities
Essential Functions
- Greets and directs patients to their correct destinations both
in person and over the phone. Anticipates the needs of the patients
and guests then responds in an accurate and timely manner.
- May be required to utilize, troubleshoot, and assist patients
and family with a check-in kiosk.
- Schedules patient appointments and contacts patients for
rescheduling, missed appointments and appointment reminders.
- Completes patient admission and registration process by
reviewing accounts and other compliance-related
- Obtains and documents missing information required for
completion of the registration.
- Enters corrected or new patient data into the medical record
system.
- Prepares paperwork for patient visits.
- Communicates with patients in a confidential, professional
manner using tact and diplomacy.
- Notifies patients and their families of co-pays, deductibles,
and co-insurance as appropriate and collects co-payments.
- Collects all necessary co-pays, deductibles, and coinsurance,
as needed. Responds to questions regarding accounts status, payment
arrangements, and concerns.
- Resolves billing or charge disputes or forwards problem
accounts to the appropriate individual for resolution.
- Verifies patient benefits and eligibility, when needed.
- Answers telephones and performs other receptionist duties such
as sorting and distributing mail.
- Reconciles cash against daily charge and cash reports.
- Monitors patient flow, adjusts workflows, and notifies the
clinical staff of any pertinent information and changes.
- Acts as a liaison between patients, guests, back-office staff
and providers.
- Assists patients with automated medical record access, as
needed.
Must be able to maintain a professional demeanor in stressful or
difficult situations.
Employee must be able to meet the
following requirements with or without an accommodation.
- This position involves light work that may exert up to 20
pounds and may consistently require light work involving lifting,
carrying, pushing, pulling or otherwise moving objects. This
position involves standing for extended periods of time and is not
exposed to adverse environmental conditions.
Minimum Qualifications
• One year of office experience, customer
service experience, or equivalency (one year of education can be
substituted for two years of related work experience).
• Current, valid Utah driver's license at
time of hire may be required in some
areas.
This position is patient-sensitive and must fulfill all associated
requirements. We protect our patients, coworkers and community by
requiring all patient-sensitive employees to be immunized according
to CDC standards and hospital policy. Limited exemptions may be
made for documented medical contraindications or religious beliefs
that object to vaccinations.
Applicants must demonstrate the potential ability to perform the
essential functions of the job as outlined in the position
description.
Disclaimer
This job description has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to the job.
Preferences
Preferences
- Fluent Spanish language skills, both oral and written
- Experience with EPIC EMR system
- One year experience in patient registration, admitting, or
related work.
Applicants will be screened according to
preferences.
Special Instructions
Requisition Number: PRN45870B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday – Friday, 8:30 am to 5:00
pm.
Department: 00848 - Pediatric Administration
Location: Other
Pay Rate Range: $17.66-$23.23
Close Date: 11/10/2026
Open Until Filled:
To apply, visit https://apptrkr.com/9755134"">https://utah.peopleadmin.com/postings/206911
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