"Public Safety Specialist"

Public Safety Specialist

The Public Safety Specialist provides advanced administrative and clerical support to the Director of Emergency Medical Science and the overall Public Safety Division to ensure effective and efficient daily office operations. This position also manages the admissions process for prospective public safety students. The Public Safety Specialist reports to the Director of Emergency Medical Science.

This position will remain open until filled.
Previous applicants will still be considered and do not need to re-apply.

The duties of the Public Safety Specialist include, but are not limited to:

• Serve as initial contact for prospective students to discuss course offerings, admissions policies, and procedures, and answer specific inquiries
• Review prospective student applications, assess prospective student prerequisite documents such as placement test scores, and review transcripts from high school, postsecondary institutions, and other documentation to determine eligibility in public safety programs
• Maintain contact with prospective students to complete the enrollment process
• Provide orientations for incoming students as required
• Maintain and update all program-related information, such as handbooks, forms, schedules, and required documents for students to complete the enrollment process
• Maintain student records and databases following state and national accreditation agency guidelines
• Gather data from contact with graduates and employers to generate reports and statistics for submission to accrediting agencies
• Create and post sections in Colleague and Fund Five when classes become available
• Support the Director of Emergency Medical Science and Dean of Workforce Development roles as needed
• Other duties as assigned by the Director of Emergency Medical Science and Dean of Workforce Development
• Interact with personnel regarding confidential administrative tasks
• Complete paperwork, prepare budgets and reports with accuracy
• Organize and maintain records and files, enter data into the Colleague system, register students, and prepare contracts
• Maintain an inventory of supplies and submit orders as needed for textbooks and related instructional supplies through E-procurement
• Answer incoming calls, route them appropriately, manage voicemail, and greet and direct students and visitors
• Audit, grade, and submit attendance rosters and time sheets

Working Conditions

• Typical office environment
• Frequently sitting at a desk or workstation using a telephone, computer, keyboard, and mouse; some standing and walking
• Must be able to lift and move 35 pounds or more

Qualifications:

• Associate’s degree from an institutionally accredited college or university is preferred
• Experience in Emergency Medical Science administration preferred
• Working knowledge of the Datatel Colleague system is required
• Proficiency in typing skills, Microsoft Office software, and the use of other office equipment, including, copier, calculator, scanner, videoconferencing, and telephone systems
• Strong public relations, communications, and problem-solving skills
• Strong organizational skills with attention to detail
• Ability to maintain a high level of confidentiality