Quality and Compliance Officer (P&C)

Job Description:

• Employment Type: Full time, contract role until June 2027
• Remuneration: $103k-$110k + 17% flexible superannuation
• Location: Kensington, NSW (On-campus role, hybrid work arrangement available)

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters:

Join the team driving procedures and training programs that support a culture of continuous improvement and best practice in P&C Quality and Compliance.

As Quality and Compliance Officer (P&C) you will play a pivotal role in ensuring the ongoing compliance of the University’s P&C systems and processes. Bringing your ability to review and analyse insights from reports and data, you will collaborate with stakeholders across Divisions and Faculties to flag compliance risks and proactively identify opportunities for mitigation.

Reporting to the Quality and Compliance Specialist, this role offers further support to the delivery of strategies across key regulations and legislation.

Your day-to-day focus will be:

• Acting as the first point of contact for compliance-related queries, managing the Quality and Compliance Team inbox and triaging complex issues as required.
• Monitoring and responding to compliance risks identified through P&C reports and process controls, recommending improvements where appropriate.
• Analyse and report insights from data, audits, claims and testing, producing clear findings and recommendations for stakeholders.
• Contribute to the review and continuous improvement of HR policies, procedures, and guidelines in line with UNSW governance processes and regulatory obligations.
• Coordinate and deliver training modules (face-to-face and online) to enhance compliance knowledge across the University.

Who You Are:

You’re a detail-oriented, data-savvy HR professional who uses HR metrics and systems expertise (including PowerBI) to deliver accurate advice, solve problems independently, and build strong stakeholder relationships in a fast-paced environment.

You will hold the following skills and experience:

• Tertiary qualification with relevant experience and/or an equivalent level of knowledge.
• Proven experience in analysing and providing advice based on data and HR metrics, in line with business needs.
• Advanced level of computer literacy with excellent skills in Microsoft Office applications, PowerBI, HR systems and databases, including demonstrated ability to work with information systems and databases and ability to learn and implement new systems.
• Proven ability to work independently to identify, analyse and solve operational problems to provide accurate and appropriate outcomes.
• Excellent attention to detail, including time management and organisational skills with a proven ability to establish priorities, meet deadlines and to work under pressure to deliver outcomes.
• Strong interpersonal skills and the ability to build and maintain positive relationships with colleagues, partners and stakeholders both internal and external.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Submit your CV & a succinct one-page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11:55pm, Tuesday 19th May.

*Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.*

Contact:

Katherine Molloy katherine.molloy@unsw.edu.au - Talent Acquisition Team

*Please apply directly through the website, applications sent to the contact above will not be accepted.*

*UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.*

*The University reserves the right not to proceed with any appointment.*