Description
Governors
State University welcomes qualified candidates to submit
their application for the position of Recruiting Specialist. The
Recruiting Specialist plays a vital role in advancing the
undergraduate recruitment and enrollment goals of Governors State
University. This position is responsible for managing a designated
recruitment territory, building strong relationships with high
schools and community colleges, and guiding prospective students
through the admissions process. The Specialist will provide
high-quality customer service, execute targeted communication
strategies, and support data-driven outreach efforts using the
university's CRM systems. This role requires a self-motivated,
detail-oriented professional with excellent interpersonal and
communication skills, a strong understanding of admissions
processes, and a commitment to promoting access to higher
education. The Recruiting Specialist reports to the Associate
Director of Admissions for Recruitment and works collaboratively
within a dynamic, student-focused team.
Essential Responsibilities
50% Recruitment
- Recruit high school and community college students within a
specific designated territory
as assigned by the Associate Director of Admissions.
Visit and conduct information sessions for high schools, and
community colleges; speak to groups and individual students, meet
with community college staff, high school counselors and
administrators to promote GovState
Work independently to develop and maintain partnerships between
the university and local high schools and community systems within
the assigned territory.
Serve as the point person for oversight of territorial
recruitment goals and public relations.
Provide support, guidance, and direction to high school
students in a variety of situations and environments as it relates
to admission requirements and admission status.
Maintain current knowledge of financial aid process.
Serves as liaison between high schools, community colleges and
Governors State University
Maintain current knowledge of Governors State University
programs and services.
40% Admissions & Communications
- Provide high-quality customer service to prospective students
and their families throughout the admissions lifecycle using the
Slate CRM and Colleague systems.
- Track student progress from prospect to enrollment, ensuring
timely follow-up and proactive outreach to encourage forward
movement through each stage of the application process.
- Conduct pre-admissions appointments, respond to inquiries
(phone, email, and walk-ins), and maintain regular office hours to
support applicants.
- Lead and support the execution of enrollment communications
under the direction of the Associate Director of Admissions.
- Develop and manage targeted, accurate, and engaging
communication sequences to connect with prospective student
populations—including traditional undergraduate, transfer, adult
learners, and online program candidates.
- Assist in building and maintaining dashboards and workflows
within the Slate CRM to track communication effectiveness.
- Collaborate with the admissions team to evaluate communications
strategies and outcomes; utilize institutional research and partner
insights to make data-informed recommendations for recruitment
messaging and outreach.
10%--Other Duties
- Collaborate with Admissions Office leadership and staff to
foster a recruitment culture rooted in accountability, innovation,
and excellent student service.
- Support the implementation, testing, and training efforts
related to CRM tools and systems.
- Participate in university events, staff meetings, and
professional development activities.
- Stay current with trends in higher education admissions and
enrollment management.
- Perform additional responsibilities as assigned.
Other Responsibilities
- Guidelines: Adhere to policies, regulations and procedures set
forth by the state of Illinois and the University and use
professional judgment.
Required and Preferred Qualifications
Required Education and Experience
- Bachelor’s Degree
- 2 to 4 (2 - 4) years of experience in Admissions, recruitment,
marketing, communications or related field.
- Excellent written and verbal communication skills
- Demonstrated experience developing and delivering persuasive
presentations to prospective students and community
organizations
- Strong interpersonal skills including ability to maintain
collaborative professional relationships with faculty and staff
colleagues
- Ability to manage multiple projects and respond successfully as
needed in a time sensitive environment
- Strong time management and organization skills
- Willingness and ability to work evenings and weekends for
information sessions, college fairs, university events, and other
conversion and yield activities.
Desired Education and Experience
- Experience developing community and business outreach
programs
- Experience with CRM (Slate) or student information systems
Supplemental Information
Please attach the following to your application:
- Cover Letter
- Resume
- Transcripts
Review of candidates will begin immediately and continue until the
position is filled.
