programs, including award setup, No-Cost Extension processing, and compliance. Additionally, this role serves as the backup administrator for the InfoReady platform, providing system training, troubleshooting, and leveraging data to generate insights for leadership. Beyond program and system management, the Administrator coordinates ORD events—ranging from workshops to agency visits—and serves as a point of contact for faculty and staff, ensuring efficient processes, accurate reporting, and effective communication across the research ecosystem.
Qualifications
Required Education: Bachelor's Degree Experience in a professional office environment, with proven proficiency in customer service and exceptional verbal and written communication skills
Preferred Education: Master's Degree
Required Experience: 2+ years
Preferred Experience: 3+ years Office administration experience within a higher education setting. Demonstrated excellence in customer service, with a proven ability to provide professional, clear, and responsive support to faculty, staff. Direct experience in research administration.
Required Skills, Knowledge and Abilities: Relevant experience working in an office setting with strong customer service skills, including excellent oral and written communication skills.
Preferred Skills, Knowledge and Abilities: Familiarity with grants, working with research administration, faculty, and events coordination. Experience with Cayuse and InfoReady systems. Ability to communicate sensitive information verbally and in writing to individuals at all levels. Ability to act professionally and confidentially with all levels of employees and outside groups, and effectively respond to simultaneous requests and projects. Ability to take initiative and manage various tasks and projects simultaneously.
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