Residence Life Coordinator

Job Details

The Residence Life Coordinator (RLC) at the University of North Carolina at Pembroke (UNCP) plays a critical role in fostering a supportive, engaging, and inclusive living-learning environment. Reporting to the Director of Residence Life & Housing, the RLC applies student development theory to enhance retention, engagement, and student well-being. This position oversees multiple residential communities, ensuring a safe, equitable, and thriving on-campus experience.

As a live-in staff member, the RLC manages all aspects of assigned residential areas, including student staff supervision, programming, community development, conduct, facilities oversight, and participation in the on-call response system.

Community Development and Student Engagement

• Foster a welcoming, inclusive, and supportive environment that promotes student engagement, belonging, and academic success.
• Develop and implement community-building initiatives and programs that align with UNCP’s mission and residential learning outcomes.

Staff Supervision and Leadership

• Recruit, hire, train, supervise, and evaluate a team of Resident Assistants (RAs) and Community Ambassadors (CAs, desk assistants).

Student Conduct and Crisis Management

• Serve as a hearing officer for low to mid-level violations of the Code of Student Conduct.
• Participate in the Residence Life Pro Staff On-Call system, providing 24/7 support for crises and emergency response as needed on a rotating basis, about one week every five or six weeks.

Minimum Training and Experience Requirements

• Master’s degree required.
• Experience with successful hiring, training, and supervision of student staff required.